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 eUT / POEMs / Phillip Mutual Berhad UT discussion, Coz' Fundsupermart not cheapo enuf'!

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puchongite
post Nov 20 2017, 11:19 AM

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QUOTE(kp93300 @ Nov 20 2017, 10:50 AM)
Hi puchongnite,

Thanks for the info.
Where is the link for FPX payment?
I use that for Fundsupermart and know it work well.
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Watch this video ?


puchongite
post Nov 24 2017, 09:35 AM

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QUOTE(kp93300 @ Nov 24 2017, 08:17 AM)
I am very much in favou for eunit trst to produce an app to allow buying and selling of UT and to monitor the account
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You mean a mobile app ?

The FSM mobile app is also not there yet !
puchongite
post Dec 20 2017, 10:23 AM

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QUOTE(akky @ Dec 20 2017, 10:02 AM)
Hi fellas,

Just to share my bad experience with EUT recently.

I buy in 3 funds on 11.12.2017 and I got my confirmation receipt on 12.12.2017.
Eastspring Investment Dinasti Equity
TA Global Technology Fund
CIMB Principal Asia Pacific Dynamic Income

Both TA and CIMB updated in my profile on 13.12.2017 but not Eastspring.
I waited until Thursday 14.12.2017 almost end of business hour but still couldn't see.
I called to their hotline and 1 of their CS told me the buy in is confirmed but for Eastspring takes time. CS told me to check again on Saturday 16.12.2017.

I checked on Monday 18.12.2017, it was still not updated, I live chat with the support on the same day and was told, buy in is processed on 11.12.2017. CS pushed operation team to update my portfolio and told me it would take 1 working day which mean suppose to be there on 19.12.2017.

Today 20.12.2017, my profile is still not updated! I am now live chat with the support, CS still started with same rubbish talk and trying to end with will push operation team on this. I lost my temper as I think I am being fooling around.
If  previous 2 CS already pushed operation team, the last CS even told me already done push operation team but why until now still same status?

Seriously, I was still planning to buy in to reach my target amount before year end but with this kind of service, how am I suppose to trust them.
Now I am still being on hold by the live chat.

Really spoiling my mood. sad.gif
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I think you need not be so particular about getting it updated. As long as you have the traces of the transactions. They have to honour the same day Nav or the next working day Nav if it was after 3pm.

Customer service wise we know it is not great. There is no doubt about it.

puchongite
post Jan 9 2018, 10:17 AM

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QUOTE(akky @ Jan 9 2018, 09:59 AM)
Anyone get their Eastspring Investment Dinasti Equity splitting back to portfolio?
Is the amount in your profile correct?

I noticed they credited back to me but it is -34.16%, I just wan to make sure this fund really so bad performance or there is something wrong with the calculation.

P/S: I might be wrong as I am still consider new and still learning.
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It can't be. Something seriously wrong. Thanks for highlighting it.
puchongite
post Jan 9 2018, 11:08 AM

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QUOTE(akky @ Jan 9 2018, 10:50 AM)
So it is something wrong from their side?
What should we do now? Contact EUT to look into?
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You can contact them and see what they have to say. You have every right to do so.

But most probably they have already been contacted and needs time to investigate.

If you look at the FSM graph ( should be compensated for unit split ) :-

https://www.fundsupermart.com.my/main/fundi...denOutputList=1

Even if you bought ALL your fund at it's highest peak price ( which was Nov 21 2017 ), you are still break even or small loss. It is impossible to carry a loss of >20 %.
puchongite
post Jan 10 2018, 09:17 AM

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QUOTE(e-lite @ Jan 9 2018, 07:55 PM)
I also have the same error. The error is due to the your unit amount should be 3 times of your original units. EUnitTrust only capture 2 times.

Please help us by informing Phillip Mutual to rectify this problem for all their customers. Thank you thank you!  icon_question.gif  rclxms.gif

" With this unit split, investors will receive 2 units for every 1 unit held, while maintaining the value of their holdings." from Eastspring official announcement: https://www.eastspringinvestments.com.my/do...aimer%20(2).pdf
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So they fixed the numbers already. Please check.
puchongite
post Jan 10 2018, 09:43 AM

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QUOTE(akky @ Jan 10 2018, 09:30 AM)
Yes, they fixed it.
My profile looks better with the number now. lol
Otherwise so demotivating when looking at my portfolio.
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From the numbers you presented earlier, your Dinasti ROI is probably still around 1% ( negative ) ?

Must have entered when it peaked ?

Did not top up when it dips ? rolleyes.gif

This post has been edited by puchongite: Jan 10 2018, 09:43 AM
puchongite
post Jan 29 2018, 02:50 PM

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QUOTE(i1899 @ Jan 29 2018, 02:43 PM)
I still can top up a bit phillip master equity growth fund with 0% sc last week.

Give u one tips, switching from bond fund or money market fund with 0% sc (such as pmmmf, ebf, kbf)  to 2% equity fund (kgf, pmegf, egems), is totally free.
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Huh ? Sounds like a human error which we don't have to tell them. blink.gif


puchongite
post Jan 30 2018, 10:33 PM

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QUOTE(i1899 @ Jan 30 2018, 10:09 PM)
:thumbsup:  rclxms.gif  rclxms.gif
Promotion is finally  come

https://www.eunittrust.com.my/Home/fund_promo  rclxm9.gif
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Almost a whole month compared to the one two days in FSM. wink.gif

And first time so many Cimb equity funds on promo. Usually the cimb equity they only allow the Asia pacific income fund.



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