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 No Service when in Singapore

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fat16
post Jul 2 2017, 07:36 AM

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QUOTE(KannaSai1 @ Jun 27 2017, 11:11 PM)
[attachmentid=8927059]

[attachmentid=8927060]

Any solutions for this ?
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change phone with dual 4G dual 3G one.
hinamoriamu
post Jul 10 2017, 01:10 AM

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QUOTE(KannaSai1 @ Jun 27 2017, 11:11 PM)
[attachmentid=8927059]

[attachmentid=8927060]

Any solutions for this ?
*
Solution is change phone, no work around.
http://forums.hardwarezone.com.sg/mobile-c...rt-5247942.html
KannaSai1
post Jul 17 2017, 04:46 AM

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QUOTE(hinamoriamu @ Jul 10 2017, 01:10 AM)
Solution is change phone, no work around.
http://forums.hardwarezone.com.sg/mobile-c...rt-5247942.html
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Singapore no more 2G?
hinamoriamu
post Jul 17 2017, 09:17 AM

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QUOTE(KannaSai1 @ Jul 17 2017, 04:46 AM)
Singapore no more 2G?
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Yes, cease since April
ws0125
post Dec 23 2024, 08:58 AM

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Anyone been experiencing this issue currently?

been going on for a week or so now, hotlink# doesn't have service in Singapore.
very frustrating, unable to receive SMS.

Restarting phone/Airplane mode/change SIM to another phone/manually find network <<< all doesn't help

What else can be done icon_question.gif
akafoz
post Dec 23 2024, 09:08 AM

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QUOTE(ws0125 @ Dec 23 2024, 08:58 AM)
Anyone been experiencing this issue currently?

been going on for a week or so now, hotlink# doesn't have service in Singapore.
very frustrating, unable to receive SMS.

Restarting phone/Airplane mode/change SIM to another phone/manually find network <<< all doesn't help

What else can be done icon_question.gif
*
Exactly same problem since last week, I thought it is just me.
Called customer service and they said everything is fine on my account, I am also not sure what else can be done.

This post has been edited by akafoz: Dec 23 2024, 09:09 AM
chanws8
post Jan 4 2025, 11:04 AM

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A heads-up to Hotlink users in Singapore. There has been servise disruption in Singapore since week before Christmas 2024. Some Hotlink users have been unable to access roaming in Singapore since then. Even after trying out all available troubleshooting methods, nothing works out. Tried reaching out the Maxis online customercare, the dumb system requested SMS OTP for authentication. What a nonsense! I wouldn't seek your help for troubleshooting if I could receive SMS.

As such, if you wish to subscribe to Hotlink and access roaming in Singapore, please think twice if you do not want to be plagued with nightmare as Christmas gift.

This post has been edited by chanws8: Jan 4 2025, 11:04 AM
edwin_yap
post Jan 10 2025, 05:29 AM

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Anyone managed to get the roaming services to work? I am still not able to connect to local network while in Singapore?
jason_chee
post Jan 13 2025, 11:31 PM

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QUOTE(edwin_yap @ Jan 10 2025, 05:29 AM)
Anyone managed to get the roaming services to work? I am still not able to connect to local network while in Singapore?
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Still the same issue. I reached SG yesterday and no service / network. Surprisingly, maxis postpaid has connection. I was in Jakarta last week and I have no issue with hotlink prepaid.i tried various method, still no resolution. It's really disrupting.
chupapi_munyayo
post Jan 17 2025, 11:21 AM

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until today still have not solved.
Aerobreaker
post Jan 21 2025, 06:38 AM

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user posted image

Hotlink - roaming in Singapore working from 15/1-17/1 , got signal after cross through woodlands border clearance
chupapi_munyayo
post Jan 23 2025, 02:56 PM

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Still no service...
maybe is time to port out
cucubud
post Jan 23 2025, 03:25 PM

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QUOTE(chupapi_munyayo @ Jan 23 2025, 02:56 PM)
Still no service...
maybe is time to port out
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When did you subscribe to the roaming service?
1. While you were still in Malaysia or
2. Arrived in Singapore then only subscribe.
chupapi_munyayo
post Jan 23 2025, 06:22 PM

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QUOTE(cucubud @ Jan 23 2025, 03:25 PM)
When did you subscribe to the roaming service?
1. While you were still in Malaysia or
2. Arrived in Singapore then only subscribe.
*
Despite has roaming or not
It should have service to receive sms
But it shows no service network at all

user posted image
cucubud
post Jan 24 2025, 05:46 AM

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QUOTE(chupapi_munyayo @ Jan 23 2025, 06:22 PM)
Despite has roaming or not
It should have service to receive sms
But it shows no service network at all

user posted image
*
From my experience, if I subscribe the roaming service when I reached Singapore, it doesn’t work.
If I subscribe the roaming service while still in Malaysia, I have no issue when I reached Singapore.


 

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