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Credit Cards CIMB Bank Credit Cards V6, Cash Rebate Platinum, keep or cut ?

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syazone
post Aug 2 2017, 03:14 PM

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regarding the CB to Lazada purchase. It happen to me as well, there are several purchase made not getting CB.

i've raise complaint to CS, then after few days, they credited back the supposed CB that i should get.
syazone
post Aug 3 2017, 11:59 AM

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QUOTE(yao_mou_gao_cho @ Aug 3 2017, 09:10 AM)
Can share how you get back the CB? Thanks.
I also having the same issue for my July CB where I only got 0.2% CB for Lazada purchase. cry.gif
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whatever the CS said regarding that Lazada due to manual la etc etc, i just insisted that i still want to raised complain/report, in customer point of view, i'm dealing with e-commerce, there is no such thing as Kedai Lazada physically, everything is done online.

CS then give me the report number, then few days later, i notice that extra CB hv been credited to my cc account
syazone
post Aug 4 2017, 09:27 AM

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QUOTE(yao_mou_gao_cho @ Aug 3 2017, 04:46 PM)
Thanks, bro. Will use your way to argue with them. Hope I will get mine smile.gif
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QUOTE(hitch80 @ Aug 3 2017, 04:51 PM)
yeap..this what I argued as well...to consumer point it is online..lazada does not have physical outlet
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QUOTE(fruitie @ Aug 3 2017, 04:57 PM)
Same argument I used when I argued for Taobao HZ 2% cash back. It was categorized under groceries. I was like? Since when you see a Taobao supermarket in Malaysia? Oh well.
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But it will be troublesome... takkan every month need to argue with CS to get CB sighh

shakehead.gif shakehead.gif
syazone
post Aug 24 2017, 12:21 PM

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cashback for this months still got issue with lazada. i've raised another complaint :sigh:
syazone
post Sep 25 2017, 11:33 AM

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QUOTE(adamhzm90 @ Sep 25 2017, 09:49 AM)
seems like lazada cb is turning back to normal 5%
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QUOTE(saitong09 @ Sep 25 2017, 10:58 AM)
All the while got 5%, just they fixed the system issue
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yeah, got the 5% CB as well without need to complaint rclxms.gif
syazone
post Sep 26 2017, 10:13 AM

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QUOTE(saitong09 @ Sep 25 2017, 11:40 AM)
Good, you already got the CB for Lazada transaction? When was your Lazada transaction?
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i've got quite a number of Lazada transaction, the latest transaction was on 14 sep 2017

edit: to add, my sttmt date: 21 sep 17

This post has been edited by syazone: Sep 26 2017, 10:15 AM
syazone
post Oct 27 2017, 09:59 AM

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called CIMB to cancel my CR card, got retention offer. (RM15+RM15) laugh.gif

just accept lo
syazone
post Oct 28 2017, 06:41 AM

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QUOTE(tifosi @ Oct 27 2017, 11:57 AM)
So little laugh.gif
Chances of you apply again as a new customer you'll get a lot more.
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Cannot.... I have saving account with cimb, cimb wont let me closed this account, they said, hv to go to the branch that i open the account... The problem is... Branch no longer exist

QUOTE(saitong09 @ Oct 27 2017, 07:25 PM)
Free money pakai 1st, next month cancel again lo tongue.gif
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Yeahh thats my plan

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