QUOTE(kzai01 @ Aug 7 2017, 12:56 PM)
Anyone entitled to cash rebate from Guardian Wednesday Rebate Campaign?
I have a tiny question about that rebate...
I swipe the Cimb CR credit card at Guardian (more than RM200 amount) On 7/6/2017, but receive ZERO rebate.
I called to CIMB CS , they say the rebate will show at next following month statement.
But until now i checked the statement and its still no any credit rebate for that.
I call CIMB CS again and now they say i have not entitled because T&C said Rebate given out under this Campaign is limited and is capped at RM25,000 per month and will be awarded on a first come first serve basis.
OK...refer to the T&C , then i'm quite angry and starting shoot the CS.......
*"Campaign is limited and is capped at RM25,000 per month" - i make the transaction at FIRST Wednesday of the JUN , so fast the 25k finish in FIRST WEDNESDAY of JUN??
im request a proof such as Eligible Customers LIST File, CIMB CS Keep say already uploaded at website , i checked many time and FOUND nothing about that Eligible Customers LIST
Like this can i report to BNM for help?
25k rebate finished in FIRST DAY , all customers go guardian shopping happy happy and pay 200 above to join the Rebate Campaign and after a month only found that YOU ARE NOT ELIGIBLE CUSTOMERS. GOOD STRATEGY!
First come first served and very limited quota. You should have spent after midnight of first Wednesday, at Guardian online or Guardian stores still operating in early morning. If u wait for stores open at 9am/10am, maybe too late!I have a tiny question about that rebate...
I swipe the Cimb CR credit card at Guardian (more than RM200 amount) On 7/6/2017, but receive ZERO rebate.
I called to CIMB CS , they say the rebate will show at next following month statement.
But until now i checked the statement and its still no any credit rebate for that.
I call CIMB CS again and now they say i have not entitled because T&C said Rebate given out under this Campaign is limited and is capped at RM25,000 per month and will be awarded on a first come first serve basis.
OK...refer to the T&C , then i'm quite angry and starting shoot the CS.......
*"Campaign is limited and is capped at RM25,000 per month" - i make the transaction at FIRST Wednesday of the JUN , so fast the 25k finish in FIRST WEDNESDAY of JUN??
im request a proof such as Eligible Customers LIST File, CIMB CS Keep say already uploaded at website , i checked many time and FOUND nothing about that Eligible Customers LIST
Like this can i report to BNM for help?
25k rebate finished in FIRST DAY , all customers go guardian shopping happy happy and pay 200 above to join the Rebate Campaign and after a month only found that YOU ARE NOT ELIGIBLE CUSTOMERS. GOOD STRATEGY!
I once spent RM400 at 9:05am and got 50% rebate on previous campaign (27/3/2016).
This post has been edited by ClarenceT: Aug 8 2017, 08:19 AM
Aug 8 2017, 07:55 AM

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