Dear Team,

Appreciate much if you can assist to reactivate my Hotlink number 017-3xxxx46 and the digit at the back of my maxis card number is : 8960010801 541713612(3) A 6 . I missed the time to top up and it came to expired. I'd been using this number more than 10yrs, i dont really wish to switch to another number. The num wasn't in topup for 3 months as. I didn't know that there were 90 days period to expire card.

I've called customer service regarding activation and do walkin and give them my ic on 3rd April 2017. They ask to wait after a week but till now my number still out of service, please help to fix it or let me know if  I can't use it anymore.

Your kindly help are very appriciated!

Hi aimiediyanna,

Thank you for your support in these years 

As for your prepaid number reactivation, you will need to visit any Maxis Centre .

There is no cost involve when you reactivate as prepaid service again

Thank you

Hi I have the same problem, but I'm still yet to go back to Malaysia until August. Can I get my family members to go to the maxis centres to settle it for me? The simcard is registered using my ic.

Hi valcreetie,

Kindly PM us the details as per below for further checking:

Full Name:
IC/Passport:
Number:
Last topup amount/ method:
Supporting Documents: (eg: Student/ Working Visa & etc)

Kindly attached the supporting documents in the PM

TQ

Hello! I'm having the same problem as well!
I'm currently oversea and will not be return until December 2017.
I jz found out I've missed the last reload date, can I do reactivation!?
Pls help, it's my number more than 10yrs ago, I really don't want to miss it!~

Hi bpay14,

We are sorry, we can no longer reactivate any expired prepaid number as per latest rules & instruction given by SKMM.
This new implementation is apply for all channel included walk-in, call or online. You may purchase a new prepaid sim pack
with new number to continue our service.

TQ

hi iam useing my sim card mexis almost 10th year recently my sim card is experidhiw can i get back my sim card back ???

Hi valcreetie,

Kindly PM us the details as per below for further checking:

Full Name:
IC/Passport:
Number:
Last topup amount/ method:
Supporting Documents: (eg: Student/ Working Visa & etc)

Kindly attached the supporting documents in the PM

TQ

Dear Maxis Team,

I would really appreciate it if you could assist me to reactivate my Hotlink number 017-43xxx54 and the digit at the back of my maxis card number is : 8900115029257925 (1) 64K A , registered under the name Simran Kumar.

I missed the time to top up and it came to be expired. I am currently out of KL and will only be back in the end of February. I didn't know that there is a 90 days period after which the card will expire. I believe the card only expired today.

As the number is tied to several if my important accounts which I need in the next few days, would it be possible for you to help/advise me? Could I ask any friend of mine to do a walk-in or provide you with some details for reactivation?

I am unsure what to do and would really be grateful for your help!

Dear Maxis Team,

I am writing this to earnestly asking for your help regarding my expired phone number which I had left behind and really need it for some of my important registration to be done. My phone number is 017-80xxx75.

I do not know what to do and your assistance would be greatly appreciated and needed.

Thanks in advance. Good day.

Hi iam using my sim card maxis almost 8th year recently my sim card is experid how can i get back my sim card back ?