Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Public Bank Credit Cards, PB Visa Sig 6% & Quantum 5% Cash Back
|
|
 May 15 2017, 09:43 AM
Return to original view | Post
#1
|
 
Junior Member
197 posts Joined: Jan 2016 
|
QUOTE(lilsunflower @ May 13 2017, 12:46 PM) I posted info on this a while ago - They said my 3 transactions on 1 May were "manual" transactions, but all my others are "online". That's all they could tell me. All the 3 transactions are under your card? main card? My situation happen to my sup card....I not sure how to ask the CS as worry will trigger them the separated CB on sup card.. |
|
|
|
|
|
May 15 2017, 01:58 PM
Return to original view | Post
#2
|
|
Junior Member
197 posts Joined: Jan 2016
|
QUOTE(wym6977 @ May 15 2017, 01:48 PM) I have two Shopee trx on 17.Apr and another two trx on 1.May. I think one of the two trxs missed the CB. My one is on 1st May.All Shopee trxs are in the same statement. |
|
|
May 23 2017, 10:23 AM
Return to original view | Post
#3
|
|
Junior Member
197 posts Joined: Jan 2016
|
QUOTE(lilsunflower @ May 22 2017, 12:35 PM) Interesting. I just sent my follow-up e-mail to PBB. If they're taking so long to reply, it could be that the problem is at their end instead of Shopee. Fingers crossed. I want my money! Is there anyone experience this (missing 6% CB of shopee transactions) in the sup card and raise this PBB CS? I still not raise yet due to separated CB for sup card. |
|
|
May 24 2017, 08:34 AM
Return to original view | Post
#4
|
|
Junior Member
197 posts Joined: Jan 2016
|
QUOTE(MGM @ May 23 2017, 07:03 PM) PBB has reimbursed CB for all those disqualified Shopee transaction done in May to my principle n supp cards. Hooray!!! Check your PBe accounts guys. Can I know how you raise this for your sup card? you raise for them or they need to raise by themselves? How should I raise this? appreciate your advise. |
|
|
May 24 2017, 04:00 PM
Return to original view | Post
#5
|
|
Junior Member
197 posts Joined: Jan 2016
|
QUOTE(MGM @ May 24 2017, 09:07 AM) Send them an email stating all d affected cards, then call d CS to follow up. U can call for Ms Ying since she knows abt this issue. Thanks. Hope they will reinstate the CB of my sup cards. |
|
Topic ClosedOptions
|
| Change to: |  0.1184sec
 0.26
 7 queries
 GZIP Disabled
Time is now: 8th December 2025 - 07:11 PM |
Quote