My bad experience with webe

So I applied for webe yesterday.
Did all the registration and paid the upfront fare.
Went to UTC pudu to collect my sim.

But the webe's system showed that I haven't paid.
I showed the bank transaction to the staff.
We tried using his computer to login to my account.
The system shows that the order is still pending.
But when we clicked proceed to payment, an error page will appear.
In the end the staff agreed that I had paid.
He gave me the sim and tell me to wait at home while he'll file a support ticket to backend support for manual activation.

Until now the line is not activated yet.
Plus now webe's website is not stable, can't log into their system to check anything.


Edit: the staff is nice and helpful enough, but the system seems immature.
I haven't start using webe and that is the impression they gave me.

This post has been edited by Sycamore: Oct 10 2017, 09:51 AM