my office tm phone line got problems..

today i only notice nowadays they got service charges RM53 for their technician to come over to check.

problems no dail tone... 

cheaper internet plan, added services charges = more expensive lmao..

let's say I upgrade from streamyx 8mbps, how about my existing equipment provided by TM? Need to return or it's mine to keep?
Can the existing STB be used on unifi lite network as they don't provide STB anymore for unifi lite?

Heard that nowadays TM does not use FIBER TERMINATION BOX n cable is connected directly to FIBRE WALLSOCKET inside d house, True?

Here is my first bill.. only this page matter i guess

[attachmentid=8775842]

How come it is only rm99 per month?

I don't know about retaining old number since i terminate my old streamyx one and register new for this...
You may ask tm point about this..

You can retain the old number by paying RM1 monthly. But TM will of course still give you another number for Unifi. Unless you stay in condo whereby they have to terminate your existing line and put in new line for unifi.
Now if only the RM30 is optional, I will happily jump in RM99 for Unifi lite.

I do have phone number for this unifi lite..
As far as i know, internet from TM must come with phone number...
STD 20 is free voice call for 600 minutes charged for rm 20..
Since my account does not have std20, any usage from phone will be charged.

I think the bill shows RM25 + RM0.81 for Unifi phone line rental which is discounted for full amount (meaning free phone line)
No mention of RM1 for old copper line and number.

sh sh  ..hidden package...    like steamix 68

I think it is because he did not subscribe for the voice plan.

need time loh to arrange our PM and new TM POINT guy..

"Mampu milik  internet.. RM 149 sahaja " .. and it's like their house.. "200K rumah mampu milik semua orang "

** In mean time troll again.. We no have new port lah..        Who da fuc* promote but don't have the capacity 

Pity the agents.
They work on commission.
Stay out in the sun the whole day - no customer - no money.
And all because TM priced their services out of people's affordability level.
I wonder how many of these agents themselves subscribe to the Unifi service they are selling? 

Yup....when degree graduate student only earn RM1200 - 1500 in Sibu, Bintulu and Miri, even RM179 (189 after gst) UNIFI30 is unaffordable.

Imagine this, RM1200 less EPF 11% less RM100 for electric/water/gas, less food costs, less job travel cost etc
TM 1mbps streamyx at RM110 is already unaffordable as it is.

And TM dare to wonder why internet penetration in sarawak + sabah is very low......

Finally my dad decided to apply for Unifi Lite at TMPoint Kota Bharu around 5pm today after he didn't receive any response from a TM agent that he inquired for days.

But my dad is disappointed a bit because the TM guy said that the RM129 package (excluding STD20) is only available in certain states (exculding Kelantan). So he took the RM149 package instead. 

Should have waited some more..

I wonder if can cancel Voice 20 later.

RM25 per month or a one time charge?

From what I understand, this is to move your existing phone number to Unifi Lite account.
This one is to retain your Streamyx phone number for RM1 per month in addition to the Unifi Lite new phone number.
You will have 2 phone numbers.

can you plugin two phones to the modem?

Which mean eventually u have two phone numbers?

u means TM still not going to make the old numbers as VOIP, such a waste.

i can understand it's easy for fibre + copper but how the setup of VDSL user?

Ya correct as i upgrade to unifi with new number but wanna retain old number.. pay only rm1 permonth and use it to receive call only..

Is the RM1 for phone line rental or is it for detailed bill for your fixed line?

RM1 pay to retain number to receive calls? how about to make calls? use voice? or? i'm blur here

Be patient. According to Broadband Improvement Plan announced in Oct16, TM will offer new Streamyx packages (Unifi Lite?) in June 2017. Gradually TM will install VDSL (FTTC/FTTN/FTTB) or offer Webe (or Fixed Wireless in the future) to replace ADSL for most of Streamyx customers. At the end, TM will retire ADSL or Streamyx services. It is just a matter of time.

Believe me..., even after 2025, streamyx 1mbps will still exist with the monthly price of RM110/month. I don't see any sign of price reduction for 1 and 2 mbps package for the time being. Their strong point for high price of streamyx combo will be FREE CALL TO TM FIXED LINE NATIONWIDE and FREE TM WIFI yada yada yada! I've been complaining about SUBB around my area to MCMC and even after two weeks, they still don't give any feedback to my complaint.

What the CS told you is not true, why? Because my area has Unifi and Streamyx. I was offered numerous times to upgrade to Unifi 30Mbps but I rejected the offer till April 21st when a Unifi promoter came to my house.

Well, I've successfully upgraded from Streamyx 8Mbps to Unifi Lite 10Mbps @ RM129/month (without voice).

Here's the story:

1. April 21st, I was outside cleaning my house in the evening when a TM/Unifi promoter came and ask if I was interested to upgrade to Unifi Lite. I was suprised for a moment because I knew Unifi Lite hasn't officially launch yet. Regardless, I straight told him I'm interested and did the registration on the spot. The agent had the my card reader and his gadget to do the registration.

2. Same day I got confirmation email regarding the application and in the email it stated that installation will be on the 30th of April.

3. 27th April, I got a call from TM confirming the installation on the 30th.

4. 30th, installer came to fix the fibre cable and set everything up. Immediately my Unifi Lite was connected and I'm using it now.
So far, DL speed is around 9.5Mbps, UL speed is 5.5Mbps, latency is 7-9ms.