yup that's the box, like I said one box is supposed to used by 8 sign up. No only for ur row, also the row of houses opposite. If there are already more than 8 houses (typical case).
This certainly can happen. Even for the same row, it can be certain houses got port but certain houses do not. Nothing to be surprised. the ports are not reserved and they are shared.
A lot of ppl have unifi coverage but no ports nothing to be surprised about. As TM does not have enough ports for all. And not to forget they share infra with maxis. Certain ports can only be used by maxis. So there are cases unifi no more ports, but one asks maxis there may be ports available.
Whether got ports or not is also not what u said count. If Tm point said no port it just simply means no port nothing to argue about.
Most importantly, to add ports are not something that TM will do for u also. Unless there are demand and more than enough ppl indiciated interest then they may do but chances are Low.
If u hope for ur Neighbours cancel the unifi sometime later and u happen to manage to grab it this hope maybe greater.
Never seen the box before. Anyone got picture of the box they mentioned?