hi, i refer to the family plans from digi. i have 1 question:

for eg, if i take digi postpaid 50 (principal), i pay rm20 for supplementary line which comes with unlimited calls and sharing 5gb data with the principal line. total i will be paying for 2 lines (principal + supplementary) is rm70 + motherf*ck*ng GST?

am i right?

Anyone can help to verify this? Much appreciated, thank you!!

Thanks!!
Their information is really misleading to me

got an experience with digi prepaid to share. maybe something to take note for prepaid users:

- bought a digi prepaid sim to check for coverage (comparing with umobile)
- bought a 2gb data / week for rm9. its an auto-renew every week.
- after 7 days, the plan got renewed and credit deducted. all good.
- used the mydigi app to unsubscribe to the package. subsequently, what happened was the package of 2gb/week was also removed from my plan even though credit has been deducted. my thought was the package will remain but by unsubscribing, auto-renew will not happen in the next 7 days.

obviously, my thought was that you've already paid rm9 for the data package, it should remain until expiry.

NOT having your credit deducted and the package ALSO removed. this is stupid.

called the customer service, ticket raised. still waiting for the outcome.

This post has been edited by kevraul: May 23 2017, 11:35 AM

maybe they should have followed the umobile and hotlink flow?

i dont remember seeing that message. may have missed it, i am not sure.