Digi Broadband having so many weird DNS problem, like Steam and google cannot open, 6-7 days d.... I wonder if Digi has stupid algorithm blocking those sites since I visit often.

Last time can just use Google DNS solve all d problem now they lock d, change DNS even more pages cannot open.

Weird because I can open 99% of pages fine, download speed good, but that 1% pages just cannot open at all, always time out. Google and Steam especially, both important :S

I think I'll go write MCMC complain see what happens

that's what im afraid of, might be digi blocking me since all those pages cannot open are the ones i visit often. maybe some stupid Fair Usage Policy algorithm of theirs or something :S

Ya lor... tried Digi LiveChat 2 times d, both time useless customer service... one say will reset rangkaian, cuba in 1 hour (hah, what reset, my net stayed on, but I did try reconnecting later on) and the other just say sorry, DNS will auto-default and that's it, no mention of the problem or any solution at all.

Time to bring in the heavy guns, complained to MCMC/SKMM.

Sounds like the problem I've been having for a week now... most pages open fine, but some website cannot work at all. It includes Google for me

Tried LiveChat x3, was useless, sent MCMC complain now, hoping it'll so smooth, but MCMC can take a week or more, lol.

Too bad for me reconnecting didn't fix it

It's definitely DiGi, I've tried plugging in the USB Modem on 3 different laptops all same problem. And if I use hotspot on my Celcom line all the sites work fine, been doing that to check my email to be honest.

It's probably just some stupid DiGi issue, maybe they're even upgrading something around my area. Just have to wait patiently I guess, or hope once they see my report they can manage to find out what's the problem and fix it.

Will just randomly rant and let off steam while I wait impatiently, hahaha.

Man, my digi broadband connection over here at Bukit Mertajam, Penang for me is getting worse and worse, DNS issues, I think still... near 2 weeks d. Earlier on end of May Steam store and community page down.

4th of June: google went down, unable to access

sooner or later a lot other site slowly cannot access too, youtube, 11street, etc...

and now today (14th) even facebook went down.

funny is I check Steam and facebook and few other site, if I use VPN like hola on Chrome, can access fine

If use hotspot on my phone (using Celcom line/net) can access fine too.

Got report SKMM d, hopefully it'll get investigated and fixed soon. Crying here.

This post has been edited by Jyazen: Jun 14 2017, 03:16 AM

gg liao la, tried livechat while waiting on SKMM to process (takes 2 weeks usually) and this was DiGi's response

3:32 PM
Digi
Thank you for waiting.

3:32 PM
Sorry to inform you that there is network issue at the mentioned area.

3:33 PM
This is the reason why you're not able to get connect to 3G signal as usual.

3:33 PM
You
I can connect fine, I just have a lot of sites that cannot load or time out. It's probably a routing or DNS issue

3:34 PM
any estimate on when it will be fixed?

3:34 PM
Digi
Our team has been informed regarding the above issue and they estimate that the above issue should be resolve before 23/6.

Furthermore cannot lodge a ticket or escalate it because it's an ongoing maintenance, can only do that if I still have issues afterwards. No google, no youtube, no facebook, wonder if how many more sites I cannot access before it's fixed.

Dunno about wechat but whatsapp will keep using the number you first activate/register it with unless you go change in the settings section. It doesn't actually actively check your current phone number... even when change it just send an activation text to your new number and if received correctly it switched to that.

I actually kept using my old number as my whatsapp number for a year despite new sim and number until I got unlazy and changed it, lol.