o lol, forgot.

Samarahan, Sarawak.. also tested at near Unimas to Farley Samarahan(new gate area) digi also performing terrible there at night

Anybody from Selayang area subscribe Digi broadband? wondering if the connection is okay..

I think it is confirmed that the setting will only appear for iPhone 6 and above. I switch my Sim to iPhone 6 and I can toggle the setting on.

This post has been edited by Hummingbird: Jun 7 2017, 09:40 AM

Just call to Customer services or live chat n ask to subscribe volte

If they ask for phone model
U say u using iphone 7 plus 256GB......
Lolx

do i actually have to call customer support to activate it though ?

becaue i thought theres a option to enable 4G for Voice and Data in the phone menu under general..


using the ip7+256, if i need to call, then ill phone them today haha

two different things....

1) ur phone support vowifi/volte or no, this depends on the phone sim u inserted to the iphone
a) vowifi ... under setting -- phone -- wifi calling for iphone 5s 5c se 6 6+ 6s 6s+ 7 7+
b) volte .... under setting -- mobile data -- mobile data setting -- enable 4G -- voice & data for iphone se 6 6+ 6s 6s+ 7 7+


2) ur phone number
go digi apps to check whether ur volte has been subscribed or no
a) if yes - u should able to connect vowifi/volte (and of coz, must be under 4G coverage...)
b) if NO - you should call CS/live chat to subscribe VOLTE. dun say vowifi as i bet they dont know what is it....

This post has been edited by prosibu: Jun 7 2017, 11:31 AM

So you have tried this method to activate voice over wifi on iPhone 5s or iPhone 5c?

I'm on a 6s+ with VoLTE active.

Decided to try talking to DiGi CS over their Live Chat function... They said the feature isn't enabled yet... I said they should probably check what press releases they sent out yesterday.

Then I tried again... asking about WiFi calling and what information they had and linked a couple of the articles from yesterday and today... and got this...

This post has been edited by biatch0: Jun 7 2017, 01:23 PM


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Called customer service and my volte is activated now. I got the confirmation SMS about volte activation. Now how to know the sim part that you mention? My sim can support 4g btw, but Wifi calling still not available.

dun have i5s now.. .later will try

what is ur issue now?
No wifi calling option = iphone bundle issue, make sure u have 28.3
no digi wifi calling = number issue, activate volte is needed ( but u said u enabled d)

ur bundle is 28.3 ad?

for myself, currently is 6+ with 28.3 bundle...call almost 1 hour + d....


This post has been edited by prosibu: Jun 7 2017, 02:08 PM

Yes. updated to 28.3.

Everything should be working...

Correct bundle 28.3, Vo-LTE enabled.

EDIT: Ignore the VPN. WiFi calling doesn't show up whether the VPN is enabled or no - I just tried it out to see if the IP that the data is routed through is a factor.

I have mentioned multiple times that I think the issue may be that I'm roaming, but I cannot get any confirmation that this is the issue from DiGi customer service since as far as DiGi Customer Service is concerned, WiFi calling is still not "officially" available and will provide no support.

I've used WiFi Calling before when I had a umobile SIM, which is why I know it "can" work overseas (and with this exact same phone and exact same WiFi AP and exact same location), but I don't know if the limitation is from the DiGi side at the moment or if it's an actual issue with my setup.

This post has been edited by biatch0: Jun 7 2017, 02:47 PM


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Try reboot? Iphone 5s user?

U enabled d at wifi calling thr? Try reboot?

Yes. tried on and off airplane mode, reboot, and reset network settings. the Wifi calling option is still not showing. iPhone 5S user here.

Yes, WiFi Calling is already enabled.

I have a feeling that WiFi calling while roaming may be limited by the carrier (DiGi) or it may not be set up yet on their side. There isn't really much reason to limit VoWiFi when roaming since DiGi themselves aren't doing any exchanges with other carriers so it doesn't cost them money.

Would be much easier if DiGi CS could give a straight answer


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So finally get the wifi calling option?
How u manage to get it?

I am using iPhone 5c and it is not showing in the phone setting.

Tried with iPhone 6 and it worked. I hope I can get wifi calling enabled on the 5c though...

Let me try i5s tonight n c how..
Digi din state anything other than sc n lowyat article...
Lolx

I've had the option since I got the carrier update.

The problem isn't getting the WiFi Calling option... the problem is actually getting the "DiGi WiFi Calling" to appear as the carrier and getting the call routed over WiFi instead of the GSM/3G/4G network.