A BIG THANK YOU!

We've hit aggresive targets within the first 3 days of our campaign. More than 3 million items were sold and with more than 64M page views. With Mobile and Tablets Category being the top selling category during the campaign period, followed by Accessories and Health and Beauty. The results were nearly doubled from last year!

Together with such great support from you, we managed to hit these amazing results. So let's keep the spirit up and continue to achieve more in days to come!

John Percival Esguerra (CS PH Digital), 30 Mar, 11:25 am MYT:
Dear WaCKy-Angel,

Thank you for contacting Lazada Malaysia.

We certainly understand your concern and please be informed that upon coordinating it with our relevant department. They informed us that there was an error regarding the flash sale. But no worries there will be available items by 12 pm.

Our utmost thanks for your kind patience in this matter and all the inconvenience caused is mostly regretted. We appreciate your understanding and we are constantly evolving to better suit your needs.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

John Percival Esguerra (CS PH Digital) | Customer Service Associate| Lazada.com.my
WaCKy-Angel, 30 Mar, 9:14 am MYT:
Hello,

If its supposed to start at 12PM how come its started last night 12AM?
Could you provide a code for me to puchase the same item at RM10 please?
My daughter is very sad...
John Percival Esguerra (CS PH Digital), 30 Mar, 7:51 am MYT:
Dear WaCKy-Angel,

Thank you for the reply,

In regards to your concern, as stated in the banner. The Flash Sale started 12PM. However, kindly check our website again for the other Flash Sales and Promos.

We appreciate your understanding and we are constantly evolving to better suit your needs.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities aa your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

John Percival Esguerra (CS PH Digital) | Customer Service Associate| Lazada.com.my
WaCKy-Angel, 30 Mar, 7:47 am MYT:
Hello,

The question is does it starts at 12PM afternoon or 1AM midnight?
As the banner stated 12PM
John Percival Esguerra (CS PH Digital), 30 Mar, 7:29 am MYT:
Dear WaCKy-Angel,

Thank you for contacting Lazada Malaysia.

We certainly understand your concern and we sincerely apologize for the disappointments. However, kindly be advised that due to plenty of customers who are buying the product it has already become out of stock. Please be advised that the product that we release for that flash sale is limited only and it is a first come first serve basis. Please be informed that since the website has not updated when you try to purchase the item it will naturally show that the product is still available.

Our utmost thanks for your kind patience in this matter and all the inconvenience caused is mostly regretted. We appreciate your understanding and we are constantly evolving to better suit your needs.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities aa your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

John Percival Esguerra (CS PH Digital) | Customer Service Associate| Lazada.com.my
WaCKy-Angel, 30 Mar, 1:00 am MYT:
Hello,

Isnt this flash sale supposed to start at 12PM ?
My kid now is crying non-stop because i promised to buy it for her.

I am terribly sadden by this and has been trying to keep awake to keep trying purchase but out of stock