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Complaint About Digi Network Slowness, Happened These Few Months
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TSalexleow81
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 Mar 26 2017, 10:47 PM, updated 9y ago
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https://www.facebook.com/digi/Been reading on the comments and most user are complaining about the slowness of Digi data network. Some complained even 4G full bar, the connection is slow and pages could not load properly. Some even said they subscribe tons of data e.g. 10GB, 25GB but data cannot be used due to slowness. Also been reading that people throw eggs at Digi HQ and people smashing glasses on Digi Stores due to deduction of credit without permission from Digi. What say you? Are you one of them? Kindly share out your line experience with Digi for the past few months. This post has been edited by alexleow81: Mar 26 2017, 10:48 PM
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TSalexleow81
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Mar 26 2017, 10:59 PM
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QUOTE(psyduck89 @ Mar 26 2017, 10:58 PM) My 4g tak boleh guna 1... I had to switch to 3g to use.. With slower loading speed, but atleast it can load.. Not like 4g.. spin forever... Some areas 3G/H/H+ also cannot pakai, termasuk the 4G cannot pakai also! |
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TSalexleow81
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Mar 27 2017, 07:23 PM
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QUOTE(danieln @ Mar 27 2017, 04:23 PM) lol...RM150 for unlimited.......waiting. time to say good bye digi la RM150 got 100GB quota leh! |
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TSalexleow81
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Mar 27 2017, 11:09 PM
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QUOTE(XeactorZ @ Mar 27 2017, 10:31 PM) I think live in city should be okay bah  City not necessary got good data connection. Maybe it's equipped with 4G data but sometimes the data is not usable! (Data not jalan at all) |
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TSalexleow81
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Mar 27 2017, 11:42 PM
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QUOTE(XeactorZ @ Mar 27 2017, 11:38 PM) ya but still depends on area as not all area are fully covered I saw a lot of people complaining even show in 4G but it won't load anything  Exactly. this is what Digi should address the complaints about. If 4G also cannot pakai, then what's the point subscribing to Digi? We pay for 4G (Fast Data Connection). |
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TSalexleow81
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Mar 28 2017, 02:01 PM
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QUOTE(nexona88 @ Mar 27 2017, 11:44 PM) +1 Name only 4G, but speed  Yeah. If 4G cannot pakai, takkan 4G+ can pakai kot...anyone try before? |
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TSalexleow81
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Mar 28 2017, 09:30 PM
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QUOTE(StarPrimo @ Mar 28 2017, 06:12 PM) That's so true ! What's the point if speed Yes quota give u unlimited but connection sucks no point also. I hope Digi can continuously improves the data connection This post has been edited by alexleow81: Mar 28 2017, 09:30 PM |
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TSalexleow81
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Mar 29 2017, 08:08 AM
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QUOTE(Raymond T. @ Mar 28 2017, 10:09 PM) DiGi upgrading their 4G network at certain area U know which area? |
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TSalexleow81
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Mar 29 2017, 11:32 AM
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QUOTE(alien3d @ Mar 29 2017, 10:31 AM) nope.. but in building coverage mostly become E. At my home average 10 mbps..If middle town average 20 mbps.. Maybe digi not so good in big building yet.. Coverage seem okay.. Now celcom pretty bad.. outside and inside also the same..  Digi now is better than Celcom. This is for sure.  Just wait for the spectrum allocation works complete and see how. This post has been edited by alexleow81: Mar 29 2017, 11:33 AM |
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TSalexleow81
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Mar 29 2017, 11:34 AM
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QUOTE(Kieln @ Mar 29 2017, 09:47 AM) Yeah, load slow for me at Cheras... Even with 4G... At indoor is even worse. Last time, this kind of issue is only happen once in a while. But, this time the issue persist for nearly a weeks d. Called and ask every time give different excuses or some general solution. It's not helping at all. I can tolerance til end of this month. If the problem still persist on April, I think I am the next who bring golf club to visit their hq. Dun bring gun ya!  |
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TSalexleow81
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Mar 29 2017, 07:51 PM
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Just now the technical contacted me to get more details about the slowness. The story begins....
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TSalexleow81
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Mar 30 2017, 08:35 AM
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QUOTE(theevilman1909 @ Mar 29 2017, 10:16 PM) don't forget to update us the status The said my area maybe congested because of constant change of 4G, H+, H and E. Even 4G speed also quite slow. Have to use wifi. Staying at condominium unit 8th floor. They said they have to check congestion and come back to me. My area also already done with the spectrum allocation. Location: Bandar Sri Damansara |
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TSalexleow81
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Mar 30 2017, 08:36 AM
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QUOTE(Chriss @ Mar 30 2017, 01:11 AM) i notice that my data connection more stable & speedier when staying nearer to the certain windows of my house. Maybe thats the ONG spot  This also happens on Digi. Some of my friends also told me this. The reason is this Telco is not stable lo. |
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TSalexleow81
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Mar 30 2017, 08:44 AM
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QUOTE(prosibu @ Mar 30 2017, 08:39 AM) U stay inside the turtle or surrounding? Saw digi add 2 2600mhz site at RnR n mcd thr... I stay nearby the hillslopes. Maybe that's the reason. Summore is a condominium 11th floor. |
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TSalexleow81
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Mar 30 2017, 10:49 AM
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QUOTE(coolstore @ Mar 30 2017, 09:45 AM) can't imagine what next following introduction of infinite plans... More slower maybe! |
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TSalexleow81
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Mar 30 2017, 11:06 AM
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QUOTE(dwijadas @ Mar 30 2017, 10:53 AM) Shifted from Umobile to Digi .. cos umobile cant use my office VPN. Horrible experience in terms of internet speed.. thinking of alternate solution and switch batch to umobile or try maxis. Maxis needless to say. They r stable in their data connection. Maxis sure wins on top of all telcos. |
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