Not sure if this has been discussed before, but I just found out some stupid clause on my UOB Privmiles Platinum Card. It was promoted to be a travel card and their main feature was 12x complimentary access to the Plaza Premium Lounge in airports blah blah blah.

So I was trying to access the Lounge the other day before I board my flight to Thailand and they told me that this UOB card has a T&C that the free access is only allowed for the FIRST 40 UOB cardmembers who entered the lounge for each day. Then I was pretty furious about this because I wasnt aware when I signed up the card. I called the UOB call center and they confirmed that it is true.

Furthermore, the shared quota of first 40 uob cardmembers applied to the ENTIRE MALAYSIA, not just that particular airport. SO it is pretty useless benefit for a travel-centric card if you ask me. The day which I tried to access wasnt even on a weekend or a holiday, it was on a normal weekday afternoon and all quotas already used up. Imagine how likely you are able to get that access on a weekend or peak season.

for UOB PRVI miles card. is it all airline entitle the UNIringgit? for certain airline? and how about we buy ticket from agent such as traveloka?