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Credit Cards UOB Credit Cards v8, YOLO feature change! Min 8 swipes p/m

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tinyorange
post May 17 2017, 06:01 PM

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QUOTE(SzeMeng76 @ May 17 2017, 04:37 PM)
just apply credit limit increase from uob.
previously apply thru mbb, they increase my limit 2x my current salary.
but uob refused to increase any limit for me.
now my limit is since 2012 uob was my 1st card 4k.
its only 0.8x my salary.

still thinking want to retain with uob or not.
but for sure i will cut my one plat (due to AF)
just YOLO duno want cut or no, maybe cut together! (since not every month i got online purchase up to rm 500/800)
(i got another card for online purchase rebate too)

actually it's so funny they send me upgrade card one plat (previous one classic)
and with so low limit dry.gif
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YOLO card annual fees is waived if we swipe once every month (called UOB customer service, CS responded that swipe 12x in a year also entitled to annual fee waiver). So, can consider keep the card if u swipe once every month.

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TNC of uob credit card
tinyorange
post May 17 2017, 08:33 PM

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QUOTE(SzeMeng76 @ May 17 2017, 06:27 PM)
limit of 4k to keep YOLO card is ok if AF can waive.
I thought TnC wrote subject to approval?
It's auto waive after my 12x swipe? or need call for waive too even after 12x?
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When i called UOB customer service, she informed that subjected to approval mean we need to call, CS service will waive if the criteria is fulfilled. UOB CS say system cant auto waive.
tinyorange
post May 17 2017, 10:19 PM

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QUOTE(saitong09 @ May 17 2017, 09:41 PM)
What's the criteria?
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Swipe once every month (Customer service say actually is swipe 12x every year, but better play safe, swipe once every month la).

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This post has been edited by tinyorange: May 17 2017, 10:23 PM
tinyorange
post May 17 2017, 11:02 PM

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QUOTE(SzeMeng76 @ May 17 2017, 10:52 PM)
I thought first year AF waived?
only subsequent year need 12x swipe/swipe per month.
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It make sense. 12x swipe/swipe per month during first year is the criteria that card holder try to fulfill in order to waive subsequent year AF.
tinyorange
post May 24 2017, 11:25 PM

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QUOTE(SzeMeng76 @ May 24 2017, 12:37 PM)
Asked. They dont even bother. Felt funny. Lol rclxms.gif
they keep telling me TnC is mentioning VOX CARD ONLY..
rclxub.gif  rclxub.gif  rclxub.gif  rclxub.gif
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last time when i ask CS about waiver of YOLO, the CS also say there is not such a waiver.

Luckily the CS willing to open the TnC on her side, she end up calling her manager to confirm about the waiver.

Many CS not well trained about product's TnC, especially for new product. hmm.gif
tinyorange
post Sep 24 2017, 01:38 AM

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QUOTE(daniel7910 @ Sep 23 2017, 06:22 PM)
the new system is look more user friendly...
but just the estatement part, they didnt upload all the previous e-statement for us to download....
may be later they will do it????
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ya, UOB portal mention e-statement is temporarily not available


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