QUOTE(fruitie @ Jul 22 2017, 02:40 PM)
CS for sure won't waive, only retention department has the authority. 
I think they will call you soon.
I think CS won't waive it even CS say will do it for you.I think they will call you soon.
My recent experience : i holding UOB One Card Platinum since 2008. Last time each year just call CS will do.
Last year call CS , at the end get sms say waiver request fail, call CS again , again fail, after tries 3 times i fed up , cut the card straight ahead...
wait for 5 days, Retention customer call straight ahead offer 3 years waiver without any request from me.
Mana tau, now One Card's benefit been revised.... =_=
BHP no longer earn Smart$ , week day petrol became 1%.... =_=...
the other Cash Rebate offer i din use much (even worst then previous ...)
looks like i gonna cut again =_=.
and go for other card which suits my spending patterns.
Jul 22 2017, 04:11 PM

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