dont know haha, some how the amount is in SGD the guy from UOB on the phone told me, it is SGD189.75 (RM590), which is what i paid for UniFi RM189.75

lol, dont know how long they need to process fraud transaction, are we going to pay again to UniFi after that?

i dont see any other bank thread having people complaint, is that possible something wrong with UOB??

Picked up my card on Tuesday but I've been unable to use it so far. Trying to use it for online payments but it keeps on saying that there is no mobile number attached to my credit card, hence no OTP can be sent. Called UOB CS and they said "your phone number is already attached to this credit card".

Anyone faced anything like this before?

I just log in to my UOB online acc, found out I also got a different transaction in unbill.

Transaction date: 04 Dec
Posting date: 06 Dec
Merchant name: MISUMI SEA PL (EC) SINGAPORE SG
Amount: RM 1,108.88

Call UOB customer service, they suggest to block my card and replace with new card. required me to fill up dispute form. They also mention the transaction is USD 265.

On 04 Dec I only done 1 transaction at DIGI online store with amount RM265, but the DIGI transaction didn't show up.

I'm not sure it's something wrong in UOB side or some one used my card. Now waiting investigation from UOB and my new card.

PS: DIGI online store receipt show my payment RM 265 is successful.

UOB customer service called me just now, informed me that the UniFi transaction is actually TM Payment Portal (using Maybank), having problem, Maybank already aware this problem, they wil fixing it to the right amount and merchant, tell me to monitor for few days whether the statement appear correctly few days later

I didn't actually _see_ my phone number listed in the portal (didn't see any field for mobile number either), but in order to even see my details I need to go through OTP process.. which I can successfully perform (OTP is sent to my phone number correctly).

will give them 5 working days til next week the person form UOB called me informed me to monitor my statement, he said Maybank is fixing this and my statement shall appear the right merchant and amount within a week he told me i might call them if it does not appear the right transaction after day, i think UOB is doing the work to ensure it is correct

something to think about the new T&C. definitely nobody knows how it works, probably will take 1-2 months cycle to observe the behavior.

cashback pool is based on FCFS. what is the definition of FCFS then?

1) earliest to achieve 1st swipe? meaning the 16th swipe can be last day of the month? then all your transactions eligible to full cashback?

2) earliest to achieve 16th swipe? meaning all 16 swipes must be completed as early as possible to activate cb?

2a) if earliest to achieve 16th swipe (and activated cb), what will happen to later transactions? are those eligible for cb?

2b) does the 16th swipe is tracked by transaction or posting date? meaning, if you you swipe on 1st of the month, but somehow one merchant posted your 16th swipe very late, e.g. mid-late of the month, what will happen? is the cashback activated?

3) earliest to achieve 8th swipe first, but later can "upgrade" the cb tier with 16th swipe later?

I try TM portal, but shit need min RM25..
Total done 6 times, damn... Still short!!
You payment via myDiGi portal?
Is there any min amount to pay? Can pay RM1 x 16 times?

Clean CCRIS
DSR is low