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 webe & steam

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TShakim1994
post Mar 17 2017, 02:20 AM, updated 9y ago

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so guys im using webe for a week or so already. the thing is i cant receive SMS from steam to activate mobile authenticator.

it was fine with old telco (maxis).

any solutions for this case?

thx in advance.
TShakim1994
post Mar 17 2017, 03:29 AM

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QUOTE(ZyD86 @ Mar 17 2017, 03:10 AM)
Same goes to me..
Need to alert webe on this..
*
have u tried complaning to webe?
TShakim1994
post Mar 17 2017, 11:09 AM

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QUOTE(mztang52 @ Mar 17 2017, 06:21 AM)
U have to go tell their CS about your problem first. Before that I also got the same problem but after reporting to webe, everything works fine now.
*
How to tell them the problem?
I once talked to the live chat guy and he said thry dont provide this service and i was so pissed i just left.
TShakim1994
post Mar 17 2017, 03:05 PM

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QUOTE(GameSky @ Mar 17 2017, 01:35 PM)
adrian? lol
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QUOTE(mztang52 @ Mar 17 2017, 02:07 PM)
If it's Adrian you can just disconnect from the live chat. Everything you ask he will either say I don't know or we don't give such service.
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Lol guys. No i forgot his name. Some malay dude i forgot his name. Hahahha iskandar if i was not mistaken.
Btw how to say in the report. Idk mang.
TShakim1994
post Mar 18 2017, 12:46 AM

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QUOTE(GameSky @ Mar 17 2017, 09:12 PM)
i noticed most male cs will be either bullshiting you or lazy ass ..good example is adrian laugh.gif
just say you're unable to receive any STEAM tac sms services, previously no problem on other telco..
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Yeah. I talked to them already. This time female cs. So give her some info already. And the say they will work it out and send me email if its done. But the thing is now i tried again to register my number in steam now steam said cant send sms to my number pulak.

How to solve this?Attached Image
TShakim1994
post Mar 26 2017, 08:29 PM

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QUOTE(fivesouls @ Mar 23 2017, 09:52 AM)
webe is somehow half baked Telco plan, eventhough with the unlimited data/sms/call there's quite a few drawback from other Telco...

been using webe for 3 months now, my difficulties is:

1. 3G connection capped at 2mbps by celcom
2. LTE connection full bar but internet slow (due to many user)
3. Sometimes ping too high
4. Facetime/Imessage didn't support
*
QUOTE(GameSky @ Mar 17 2017, 01:35 PM)
adrian? lol
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QUOTE(mztang52 @ Mar 17 2017, 06:21 AM)
U have to go tell their CS about your problem first. Before that I also got the same problem but after reporting to webe, everything works fine now.
*
How long u have to wait before they fix the problem? Mine 1week+ d still no news sial. Webe memang selow or what? Keep pushing them on live chat they said wait once prin prob settle thry will email. Wtf. Btw u conplaint in live chat or service centre?
TShakim1994
post Mar 27 2017, 07:42 AM

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QUOTE(mztang52 @ Mar 26 2017, 10:12 PM)
Just keep on spaming them.
*
Spam their live chat on current case id or make new one?
TShakim1994
post Mar 27 2017, 07:55 AM

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QUOTE(mztang52 @ Mar 27 2017, 07:53 AM)
Current one.
*
Okok tq
TShakim1994
post Mar 27 2017, 11:29 AM

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QUOTE(mztang52 @ Mar 27 2017, 07:53 AM)
Current one.
*
So after spamming them. They send me new case number. Lolololo. Hope they will get it done by this week

This post has been edited by hakim1994: Mar 27 2017, 11:35 AM
TShakim1994
post Mar 27 2017, 11:30 AM

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QUOTE(gogo2 @ Mar 27 2017, 11:22 AM)
You can try to switch to 2G. Normally SMS works fine in 2G mode.
*
Webe sappok 2g meh?
TShakim1994
post Mar 27 2017, 12:19 PM

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QUOTE(mztang52 @ Mar 27 2017, 11:57 AM)
Just keep on spamming don't stop. And also please make it a little more exaggerate so that they will take your case seriously.
*
Now webe live chat always the same person. No matter how many time i refresh. Knn i think webe ppl lipot me already. Hahahhaa

This post has been edited by hakim1994: Mar 27 2017, 12:20 PM
TShakim1994
post Mar 27 2017, 12:24 PM

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QUOTE(omgimahero @ Mar 27 2017, 12:21 PM)
woah... ni telco problem, call CS and complain
*
Already make lipot on my case oredi.
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