To those who critisize Dell Support (especially Netboy prob cos he doesn't get to sell Dell notebooks ), let me share my experience with you.

I blew the lcd on my D800 while trying to use the S-Video out with "3rd party" software. I called Dell on toll-free and they walked me through a couple of possible solutions. When it didn't work, they sent a technician the very next day and replaced my lcd - no questions asked. Now that's what I call service

Btw, I'm selling my D800 cos upgrading to a higher spec one due to the nature of my job. Those interested can have a look here:

** [WTS] Dell D800 **

never "kong" lah. bcos i used a "3rd party" software, i couldn't get anything on the internal lcd, vga-out or s-video - so no way for me to undo the changes since cannot see anything.

since i was gonna get them down to have a look, i thought might as well change to a new lcd - which is what they did

that's why i never regret paying a premium for this laptop cos as a seasoned laptop user, i know warranty is very, very important.

i remembered having owned an ibm x-series laptop and i forgot the bios administrator password. i called ibm and they said have to change the motherboard, and that since it's my own fault i'll hv to pay for it. and so i paid S$2000 for the stupid motherboard - half the price of the laptop!

Crazy but I had to go through it!

Anyway, yes, mine's upgraded to complete cover so it's a really great notebook. But due to the nature of my job, I need to upgrade to a faster D800 - that's why I'm selling mine off. Funny that there are still no takers at RM4800 for a laptop that's loaded, has original MS Office and the most comprehensive warranty available.

Just thought you guys might be interested in this:

Brand New Dell D800 @ RM3,000 Off!

I'm actually looking at Compaq 3807, which is only available in certain shops in Singapore - ATI 9700 128MB for RM5000+ Unfortunately, HP's in a dispute with another company for allegedly stealing the design of this notebook from them, so even they can't directly sell this model pending a settlement