Part XV in Strata Management (Maintenance and Management) Regulations 2015 already stated what should do when there is any inter-floor leakage.
In summary,
1. Parcel owner notifies the management body on the inter-floor leakage.
2. Within
7 days from the date of the Notice, the management body shall carry out inspection of the affected parcel to determine the cause of the inter-floor leakage AND determine the party responsible to rectify the defect.
3. Within
5 days from the date of inspection, the management body shall issue the
certificate of inspection to state the cause of the inter-floor leakage and the party responsible to rectify.
(Any person who is not satisfied Management’s decision may refer the matter to the COB who shall determine the cause of the inter-floor leakage and the party responsible to rectify it.)4. Within
7 days of receipt of the
certificate of inspection, the responsible party (as determined by the Management or COB), has a duty to take all necessary steps and measures to rectify the inter-floor leakage.
5. However, if the responsible party refuses to or fails to rectify the leakage within the
7 days, the Management then assumes the duty to immediately take all the necessary steps and measures to rectify the inter-floor leakage and shall charge and recover all cost and expense from the responsible party.
(details can refer to
HERE)
Part XV extracted from SMR 2015 for reference
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PART XV
INTER-FLOOR LEAKAGE
Meaning of inter-floor leakage
55. (1) For the purpose of this Part, “inter-floor leakage” means any evidence of dampness, moisture or water penetration-
(a) on the ceiling that forms part of the interior of a parcel, common property or limited common property, as the case may be; or
(b) on any furnishing material, including plaster, panel or gypsum board attached, glued, laid or applied to the ceiling that forms part of the interior of a parcel, common property or limited common property, as the case may be.
(2) For the purpose of Part XV of these Regulations, a parcel includes an accessory parcel which is used or intended to be used in conjunction with a parcel.
Notice that a parcel is affected by inter-floor leakage
56. (1) A purchaser, parcel owner or proprietor, whose parcel is affected by an inter-floor leakage may give notice to –
(a) the developer, during the developer’s management period under Part IV of the Act or during the preliminary management period under Part V of the Act;
(b) the joint management body;
© the management corporation; or
(d) the subsidiary management corporation;
as the case may be.
(2) In a case where a managing agent has been appointed by the Commissioner under subsection 86(1) or 91(3) of the Act, a copy of the notice given to the managing agent shall be deemed to be a notice given to the developer, the joint management body, the management corporation or the subsidiary management corporation, as the case may be, and a copy of the notice shall be extended to the Commissioner.
Inspection of affected parcel
57. Any developer, joint management body, management corporation or subsidiary management corporation, or any managing agent appointed by the Commissioner under subsection 86(1) or 91(3) of the Act, as the case may be, shall as soon as practically possible, or within seven days from the date of receipt of the notice given under regulation 56, carry out an inspection of the affected parcel, any other parcel and the common property or limited common property, to determine-
(a) the cause of the inter-floor leakage; and
(b) the party responsible to rectify any defect that has caused the inter-floor leakage.
Matters to be considered in determining cause of leakage
58. In determining the cause and the party responsible to rectify any defect, the following matters shall be taken into consideration-
(a) the presumption under section 142 of the Act that the defect is within the parcel above the affected parcel, common property or limited common property;
(b) any defect in any water meter, water pipe, drainage pipe, sewerage pipe, gas meter, gas pipe and duct that serves more than one parcel is a defect of the common property or limited common property;
© any defect in any water meter, water pipe, drainage pipe, sewerage pipe, gas meter, gas pipe and duct that serves only one parcel is a defect of that parcel, even though the water meter, water pipe, drainage pipe, sewerage pipe, gas meter, gas pipe and duct may be situated on or embedded in common property or limited common property or void space above the ceiling or wall or floor, as the case may be; and
(d) any defect of any parcel, common property or limited common property during the defect liability period of the parcel or the common property or the limited common property, as the case may be, which is due to defective workmanship or materials or that the parcel, common property or limited common property was not constructed in accordance with the plans and description approved by the appropriate authority, shall be the responsibility of the developer.
Certificate of inspection
59. Within five days from the date of completion of inspection of the affected parcel, any other parcel or the common property or limited common property or within such extended time as the Commissioner may grant, the developer, joint management body, management corporation or subsidiary management corporation or any managing agent appointed by the Commissioner under subsection 86(1) or 91(3) of the Act, as the case may be, shall issue a certificate of inspection in Form 28 to state the cause of the inter-floor leakage and the party responsible to rectify it.
Inter-floor leakage caused by defective workmanship, etc. within the defect liability period
60. (1) Where the inter-floor leakage occurs within the defect liability period of the parcel and it is due to defective workmanship or materials or that the parcel was not constructed in accordance with the plans and description approved by the appropriate authority, the purchaser, parcel owner or proprietor may make a claim against the developer pursuant to the sale and purchase agreement made with the developer.
(2) Where the inter-floor leakage occurs within the defect liability period of the common property or of the limited common property, as the case may be, and it is due to defective workmanship or materials or that the common property or limited common property was not constructed in accordance with the plans and description approved by the appropriate authority, the purchaser, parcel owner or proprietor may make a claim against the Common Property Defects Account pursuant to subregulation 50(4).
Inter-floor leakage caused by or attributable to a parcel
61. (1) Where the inter-floor leakage is caused by or is attributable to a parcel or any part thereof, the purchaser, parcel owner or proprietor of that parcel shall, without prejudice to his right to seek indemnity from any other party, shall take all necessary steps and measures to rectify the inter-floor leakage within seven days of receipt of Form 28.
(2) If he fails to do all the necessary steps mentioned in subregulation 61(1), the developer, joint management body, management corporation or subsidiary management corporation or any managing agent appointed by the Commissioner under subsection 86(1) or 91(3) of the Act, as the case may be, shall immediately take all the necessary steps and measures to rectify the inter-floor leakage and shall charge and recover all cost and expense from the party responsible to rectify the inter-floor leakage.
Inter-floor leakage caused by or attributable to common property or limited common property
62. Where the inter-floor leakage is caused by or is attributable to common property or limited common property and occurs after the defect liability period of the common property or limited common property, the developer, joint management body, management corporation, subsidiary management corporation or managing agent appointed by the Commissioner under subsection 86(1) or 91(3) of the Act, as the case may be, without prejudice to his right to seek indemnity from any other party, shall take all necessary steps to rectify the inter-floor leakage within seven days of the date of issue of Form 28.
Access
63. (1) The person or body carrying out the inspection of the affected parcel or any other parcel, common property or limited common property under regulation 57 or in carrying out the works to rectify the inter-floor leakage, shall have access to the affected parcel, any other parcel, common property or limited common property on seven days’ written notice.
(2) Any purchaser, parcel owner, proprietor or occupier of the affected parcel or any other parcel who fails to give access to the affected parcel or any other parcel to the person or body carrying out the inspection pursuant to subregulation (1) commits an offence and shall, on conviction, be liable to a fine not exceeding fifty thousand or to imprisonment for a term not exceeding three years or to both.
(3) The requirement of notice in subregulation (1) shall not be applicable in any case of emergency, and forcible entry may be effected.
(4) In this regulation, “emergency” includes any matter or circumstance that materially increases the likelihood of flood or danger to life or property that would result from inter-floor leakage.
Reference to Commissioner
64. (1) Any person who is not satisfied with any decision made against him under any of the regulations in this Part may refer to the Commissioner and the Commissioner shall determine the cause of the inter-floor leakage and the party responsible to rectify it.
(2) The Commissioner may appoint a registered architect, registered engineer, registered quantity surveyor or a registered building surveyor to assist him in such determination and the cost of such appointment shall be borne by the party responsible to rectify the inter-floor leakage.
(3) All parties shall comply with any decision made by the Commissioner.
So in future, once you report to management, management need to do something. Though upper level dont want to fix it, management need to fix it and recover upper owner. If the management not doing anything, you may complain them using SMR 2015. Know your right, dont let the management fool you!! Using all kind of reasons e.g. talk to upper unit first or 50:50 cost sharing.
This post has been edited by whitejack: Sep 13 2017, 12:23 AM