I'm a new local live gamer and it seems my timing was a bit in the offing... I've scoured other forums and it turns out that microsoft has implemented a new credit card verification system that requires the address you provide must match the billing address of your credit card. The problem is, now i need to enter my local kl adress yet i have to enter a singaporean post code since xbox live isn't official here in malaysia yet, however this gives me a verification error, and hence, i'm unable to subscribe for a 12 month gold account. Currently, i'm on a 1 month free trial and the days are going by fast. Please correct me if i am wrong in my observations, and i'd really appreciate it if someone could give me a step by step rundown of how they've managed to setup their local subscriptions. If it helps, i'm using a CIMB visa card. Thanks in advance for replying this noob-ish post.

what was the error specifically? if it said "Could not authenticate etc etc" when u want to submit your cred card info, then I know what's the most probable cause.

U mentioned ur using the CIMB card right? Do u have a virtual mastercard/visa? With CIMB, you cannot use your physical credit card number to go for online subscriptions/purchases. You must use a virtual mastercard number, and u need to apply for it.

I had the same problem before, and now with my virtual card, no problems so far. I gave my exact address, only with a singapore zipcode and it registered successfully. Even tried buying MS points with no problems.

FYI, the virtual master card has RM10 annual fee and u can get the form at any CIMB branch. Alternatively you can call 03-62047788 (CIMB card service centre).

After you send in the form (it would be better if you call the centre and ask if you could fax it to them, much faster. Just say its urgent), it will take up to one week for them to send your virtual cc number via post to your billing address.

Hope this helps!

This post has been edited by Sd-RawK-Cab25: Mar 5 2007, 09:36 PM

Yup, like he said, you need a virtual card. I have no problems with mine. For CIMB, there's a separate virtual card for online transactions. You don't actually get a physical card, they just give you the card number and expiry date for online transactions only.

that virtual card applied on CIMB cards only?

as far as i know of...yea i guess?

at first i was like..annoyed..why the hell do they want to separate into two cards...but when i think of it...it's easier to manage your payments.

yea i tried entering my proper Msia address for my Maybank CC but it just wont accept my Msia postal code. (i got a SG account)

So i change the postal code to a singapore postal code and it accepted my payment.

if i'm wrong pls kick my ass

when i done fill the infomation after that when i try to buy MS point it keep get error message. so i try search on web still no answer why i cant use my cc on xboxlive.

next day morning my card is working. guess i have to wait for a while.

thanks a lot! I didn't even know about cimb virtual card till you mentioned it. I'll call them asap and have them process it, thanks again!

thanks for info guys...

this is a different matter altogether. as stated in the NextG FAQ, you have to at least enter a legit SG zipcode, regardless of the address u put in. this is on MS's security side, not the CC.

haha why we want to kick ur ass la when u already happily get to use your cc? haha


no problemo buddies! glad tht arj and i could help.

So if use the Ambank NExtG cc got any probs ar?

Nope. Since i have a US gamertag, i created a new SG gamertag and attached my NexG card to it and it purchases perfectly. Like arj said, put your real address but use a SG postcode.

So what u mean is dat for the ambank and the xbox live acc need to put same address but sg postcode correct?

And for the xbox live,need to provide cc details forst b4 register or whn wanna reach 30 day trial finish thn only provid ambank card to them?

This post has been edited by Eisenmeteor: Mar 9 2007, 10:47 AM