Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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 Mar 2 2017, 04:12 PM
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#1
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Senior Member
1,027 posts Joined: May 2008 
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we would like to inform that customers will be enjoying the promotion in phases, starting from February 2017 until Jun 2017. You will be notify once the promotion is active. Your co-operation and understanding are highly appreciated.
Ans from TM when i ask when can i get the free speed upgrade. |
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Mar 2 2017, 04:21 PM
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#2
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QUOTE(^Ware^wolf @ Mar 2 2017, 05:16 PM) Maklumat Aduan / Complaint Details For 0317-01-xxxx-TM u complain to skmm?Huraian Masalah / Problem Description TM enggan memberitahu estimate time untuk free upgrade yang sepatutnya diberi kepada pelanggan , seperti mana yang di dalam Budget 2016. TM hanya mahu pelanggannya menunggu dari Feb ke June 2017. TM juga memberitahu saya bahawa free upgrade ini ada diberikan kepada pelanggan dibawah "goodwill " basis. Let's see what is the outcome ^received call from TM Complaint Dept , im in June 2017 batch ..WOW....the reason , "banyak nak upgrade"   |
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Mar 2 2017, 04:35 PM
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#3
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QUOTE(Bliz @ Mar 2 2017, 03:52 PM) Melaka Area - Taman Semabok Perdana When u register 30mbps30mbps upgraded to UniFi Advance Plus 50Mbps (Thank You Campaign 2017) - 2nd March 2017  |
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Mar 2 2017, 04:58 PM
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#4
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Senior Member
1,027 posts Joined: May 2008
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Latest ans from EVERYONE CONNECT:
We're unable to provide you with the information. In general, the upgrade will be done automatically in phases starting from February 2017 until June 2017. You will receive a notification SMS once your HyppTV pack is activated and ready for viewing. Please wait until you've received the SMS on the upgrade completion. |
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Mar 2 2017, 04:59 PM
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#5
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QUOTE(de_ghost @ Mar 2 2017, 05:39 PM) Live chat get below answer May i know how to use the Live chat? Muham.. You will receive an email and SMS regarding on Free Speed Upgrade in Thank You Surprise Campaign by phases: Muham.. Phase two started from 1 March until 1 April 2017 ME: oh means i am eligible for the upgrade right? Muham.. Yes After you receive an email or SMS, you may log in to the website www.tm.com.my/thankyousurprise I cant find live chat. |
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Mar 2 2017, 05:16 PM
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#6
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QUOTE(Tan92 @ Mar 2 2017, 06:02 PM) mytm.tm.com.my TMand log in to your account Hi, thank you for waiting. I'm TM. How may I assist you? I Hello, good afternoon. I would like to inquire regarding the free speed upgrade campaign. Can you help me to check am i eligible to upgrade to 50mbps? TM you need to check at TM https://www.tm.com.my/thankyousurprise/ I It shown Your UniFi will be upgraded from February 2017 onwards TM okay. that mean you''re eligible to get free upgrade TM The free speed upgrade will be implemented in stages from February to June 2017 I Can help to check my account fall on which month? tq TM we''re here cannot check for which month you''ll get the free upgrade. but TM will notify you by sms, email or phone call once your speed upgraded I Ok. Tq very much for your help. This post has been edited by sg999: Mar 2 2017, 05:17 PM |
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Mar 2 2017, 09:02 PM
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#7
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QUOTE(1KL @ Mar 2 2017, 08:29 PM) TM craps. Sent confirmation for Thankyousurprise but until today no effect. TM = tipu x halal Mine totally no confirmation. |
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Mar 3 2017, 04:30 PM
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#8
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QUOTE(KahLooN @ Mar 3 2017, 09:55 AM) Just recheck on the TM Thank You surprise, they had change to HeyGet ready for your surprise! Our records show that you have signed up for UniFi/Streamyx after 31 December 2016. Check back with this website from 6 March 2017 to discover your surprise. Thank you! I guess a lot of us had lodge complain on the so called free speed upgrade. Wondering what is next from TM on this surprise.  i got the same msg: Get ready for your surprise! Our records show that you have signed up for UniFi/Streamyx after 31 December 2016. Check back with this website from 6 March 2017 to discover your surprise. Thank you! |
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Mar 11 2017, 05:25 PM
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#9
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1,027 posts Joined: May 2008
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Just check tq surprise
The free speed upgrade will be implemented in stages. Upgraded will be done starting July onwards* |
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Mar 23 2017, 06:41 PM
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#10
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1,027 posts Joined: May 2008
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QUOTE(westlife @ Mar 20 2017, 07:38 PM) till now, both my 30Mbps line haven't been upgraded to 50Mbps yet. same with me |
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Mar 26 2017, 11:09 PM
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#11
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QUOTE(RViN @ Mar 26 2017, 11:14 PM) Its already the end of march and I still haven't received my upgrade. Was overseas for a month and I expected to have things setup when I got back. sameAnyone else facing the same situation? Located in Selayang, anyone else here from nearby? waiting 30 -50 PUCHONG area. |
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Mar 31 2017, 11:00 PM
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#12
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QUOTE(Sirmacai @ Mar 31 2017, 07:30 PM) Wtf tm delayed my 100mbps free upgrade to june. They promised me march now they delay until june. I paying rm250 for 50mbps and i know most of u guys paying rm170. How u know? |
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Apr 1 2017, 12:41 AM
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#13
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QUOTE(Sirmacai @ Apr 1 2017, 01:02 AM) Know what? tm delayed my 100mbps free upgrade to june. |
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Apr 6 2017, 11:11 PM
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#14
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Anyone in second batch got upgraded to 50m already?
im still waiting. |
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Apr 8 2017, 10:21 PM
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#15
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i think tm live chat just told all upgrade latest by july.
simple lol |
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Apr 22 2017, 11:20 AM
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#16
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Senior Member
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Finally i got my UNIFI upgraded
30m>50m. puchong kinrara area. UniFi Advance Plus 50Mbps (Thank You Campaign 2017) -  This post has been edited by sg999: Apr 22 2017, 11:27 AM Attached thumbnail(s) 
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