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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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crackedbox
post Apr 17 2017, 02:31 PM

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TM replaced the old DLINK router to DLINK DIR-850L (pic attached for ref).
I find the DIR850L 5Ghz signal very weak.
Also the router is not really that good, wifi signal is weak and also at times the router gets slow and needs to restart.

I am going to disable the 5ghz signal to reduce load on the router.

Wondering what router is TM giving now for 100mbps package customer.

This post has been edited by crackedbox: Apr 17 2017, 02:33 PM


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crackedbox
post Apr 17 2017, 02:52 PM

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QUOTE(lyt25_1234 @ Apr 17 2017, 02:50 PM)
I had my L7 router replaced with C1200, very satisfied with the 5Ghz band.
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i wonder if they will replace the router just incase if its broken to the C1200 hmm.gif
crackedbox
post Apr 17 2017, 02:55 PM

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QUOTE(lyt25_1234 @ Apr 17 2017, 02:54 PM)
Well, u can try... (HINT: Microwave)
*
HINT heard loud and clear. Now let me check if they will replace without charge or any contract renewal.
crackedbox
post Apr 17 2017, 03:38 PM

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router warranty expired. tm is giving me an option to replace the router for free + 12 months contract extension. I actually dont mind.
what router should i request ?

Update :
TM for now only giving 2 type of router, the crappy Dlink 850L and TPLink C1200.
Just chatted with them. Customer can opt for replacement if warranty expired + extension of warranty or pay for the router in next bill.

This post has been edited by crackedbox: Apr 17 2017, 03:51 PM
crackedbox
post Apr 17 2017, 03:57 PM

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QUOTE(VeeJay @ Apr 17 2017, 03:49 PM)
How far away are you from the router. If its short distance, like within 20-30ft. Anything beyond that better to use 2.4GHz
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The 850L is fine for an single floor apartment, but for duplex not good as the DLINK 850L doesn't have antenna so signal is quite weak .
crackedbox
post Apr 18 2017, 04:15 PM

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QUOTE(penew @ Apr 18 2017, 12:52 PM)
depends on installers stock..very inconsistent

got customer apply 30Mbps but get C5 & c7
while those apply 100Mbps get Dir850L

depends on luck.
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yes the cs keep saying very dependent on stock. if its a small house the DIR850L is good.
crackedbox
post Apr 20 2017, 02:06 PM

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QUOTE(sentry68 @ Apr 20 2017, 01:09 PM)
It was between Jan 31 to Jun, now from July onwards...  ranting.gif  ranting.gif  ranting.gif
The free speed upgrade will be implemented in stages.
Upgrade will be done starting July onwards*
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thats what they keep saying. lucky got mine sorted out with a friends help rclxm9.gif
crackedbox
post Apr 25 2017, 02:38 PM

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QUOTE(mztang52 @ Apr 24 2017, 07:30 PM)
The C1200 is shit. I have two, one bought from TM and  the another one I got it free when I signed up for Advance 30. The Wi-Fi is not stable and the CPU load always stays at 100% which makes the internet laggy.
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which router is good then from TM ? The 850L is also crappy
crackedbox
post Apr 26 2017, 04:59 PM

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QUOTE(Chriss @ Apr 26 2017, 04:22 PM)
Can meh? So far never heard of it woh
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Depending, if router still under warranty (below 1 year) they will replace it if faulty. Otherwise, u can opt to renew contract 12 months and they replace the router free of charge.
crackedbox
post Apr 26 2017, 05:14 PM

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QUOTE(mztang52 @ Apr 26 2017, 05:11 PM)
Yes. You can buy any router from TM for RM200 only.
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can choose router ?

crackedbox
post May 8 2017, 04:47 PM

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Another upgrade done today. 30 to 50mbps. smile.gif
Very happy

This post has been edited by crackedbox: May 8 2017, 04:47 PM


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crackedbox
post May 8 2017, 05:17 PM

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QUOTE(soonwai @ May 8 2017, 04:50 PM)
Wow! Your upload speed is vey nice! Mind if I ask which area?
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Helped a friend get upgraded. Jalan ipoh KL area
crackedbox
post May 10 2017, 12:55 PM

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Many not getting upgraded. TM is doing their thing again.
crackedbox
post May 10 2017, 11:35 PM

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Just decided to do a speedtest and to my surprise the speed is higher that my subscribed speed which is 50mbps. Already try a few times getting more then 50mbps.

This post has been edited by crackedbox: May 10 2017, 11:36 PM


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