My one just totally down, no internet and no phone tone. I am staying in Bandar Puchong Jaya, on off modem few time no use. Any one in Puchong area facing down problem currentl?

You also down with internet connection and no phone tone? I call up TM to compliant and they created a new report for me and they told me if they come and diagnose and found out that if it is not their line problem they will charge a service charge of RM 50. If it is beause of router or modem problem which is not cover under warrenty i got two choices, one is they supply a new unit to me but renew the contract to twenth four monhs or i pay for the device price.i told him my unifi is new installed not even four months but he still repeating the same term and condition for me. They are trying all sort of methods to earn our money but do not putting efforts to improve thier services and ensure the up time of unifi. How our country can improve with such mentality.

Slow is better than down totally. My down since this afternoon.

TM said Bandar Puchong Jaya currently having technical issue. About 1200 customer unifi is down