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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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annoymous1234
post Mar 26 2017, 10:40 PM

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Still haven't got my free upgrade. Sigh. Don't tell me I'm the last batch july inly get the upgrade
annoymous1234
post Mar 26 2017, 11:14 PM

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QUOTE(Icehart @ Mar 26 2017, 11:05 PM)
30 - 50
or 50 - 100
*
10 - 30 only
annoymous1234
post Mar 28 2017, 11:58 PM

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those whom already got their free upgrade. Did ur upload speed get upgrade as well? I got my upgrade but my upload speed is still the same. Only download change

This post has been edited by annoymous1234: Mar 28 2017, 11:59 PM
annoymous1234
post Mar 29 2017, 01:20 PM

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My upgrade is 30mbps but I use different devices to test max only can reach 28mbps. Sould I complaint to tm?
annoymous1234
post Mar 30 2017, 09:22 AM

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QUOTE(fruitie @ Mar 29 2017, 01:27 PM)
That's the normal speed for 30Mbps, we call it Club 28 here. laugh.gif
Nope, you can't complain. I complained before and technician came and said it is normal. TM's promised speed is 80% which is 24Mbps and even MCMC stated 90%, that's 27Mbps and 28Mbps is above both requirements.

If you complain now, it will charge you RM 53 for technician to come to your place. When I complained mine, this thing wasn't effected yet.

So live with it. smile.gif

50Mbps is Club 47 by the way. laugh.gif
*
thanks for explaining notworthy.gif

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