Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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 Mar 7 2017, 10:51 AM
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#1
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Senior Member
3,403 posts Joined: Nov 2008 
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QUOTE(enixcv123 @ Mar 7 2017, 10:49 AM) Been waiting the free upgrade since Feb, still no sound. me too. are you using 50mbps currently?Went to the surprise portal and check again, came up with message below lol.  |
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Mar 7 2017, 11:03 AM
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#2
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Senior Member
3,403 posts Joined: Nov 2008
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QUOTE(enixcv123 @ Mar 7 2017, 10:59 AM) No.. mine is 30, waiting to upgrade to 50. so i guess we are in the second batch.Guess everyone getting the same message perhaps.  |
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Mar 7 2017, 11:36 AM
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#3
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3,403 posts Joined: Nov 2008
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QUOTE(Cynox @ Mar 7 2017, 11:34 AM) out of curiosity, i recheck the TM surprise again keying in all my info and voila - got a confirmation that I will get the 100mbps free upgrade (forget to screenshot), then the next screen is as attached - upgrade from July onwards!!! wa july?!! which area are you from? |
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Mar 7 2017, 11:44 AM
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#4
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3,403 posts Joined: Nov 2008
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QUOTE(Cynox @ Mar 7 2017, 11:38 AM) Johor bahru. There is a confirmation emailed to me and it says otherwise. this is the first time you check is it? |
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Mar 7 2017, 11:57 AM
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#5
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3,403 posts Joined: Nov 2008
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QUOTE(Cynox @ Mar 7 2017, 11:53 AM) No. I checked few times already. Check before March 1 and was prompted to check back on March 1. So March 1 checked again and was prompted Upgrade will be done from Feb 2017 onwards. Just got the increase credit limit sms this morning, so just checked again and then got the above confirmation. previously i need to manually "select" to upgrade or not to upgrade. yours just says will be upgraded from feb onwards?can share which android box you have? I am looking for one too.  |
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Mar 7 2017, 12:07 PM
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#6
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Senior Member
3,403 posts Joined: Nov 2008
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QUOTE(Cynox @ Mar 7 2017, 12:01 PM) No, just a message pop out saying "Upgrade will be done from Feb 2017 onwards." so i guess you will be in later batch because you submitted date is far behind from us. few of my friends 1st time check today, just got the "Upgrade will be done from March 2017 onwards" no selection at all.ok.  yes, before today, only a message pop out saying "Upgrade will be done from Feb 2017 onwards." Only today the option to upgrade to 100mbps is shown and I clicked on to select " To Upgrade". |
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Mar 29 2017, 03:43 PM
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#7
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Senior Member
3,403 posts Joined: Nov 2008
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QUOTE(fruitie @ Mar 29 2017, 01:27 PM) That's the normal speed for 30Mbps, we call it Club 28 here. my 50mb consistently hitting 50++. Nope, you can't complain. I complained before and technician came and said it is normal. TM's promised speed is 80% which is 24Mbps and even MCMC stated 90%, that's 27Mbps and 28Mbps is above both requirements. If you complain now, it will charge you RM 53 for technician to come to your place. When I complained mine, this thing wasn't effected yet. So live with it. 50Mbps is Club 47 by the way. |
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Mar 30 2017, 08:32 AM
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#8
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3,403 posts Joined: Nov 2008
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QUOTE(fruitie @ Mar 29 2017, 03:48 PM) Not all will get that. I used to get 33Mbps as well for more than a year and one fine day, they capped mine to 28Mbps. Now upgraded to 50Mbps, only get around 47/48Mbps. but i already used for more than 1 year haha. but for me the 1-2mb not a big deal.Many also got the same problem. After a while (not sure how long), it will be capped. Just saying. |
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Apr 5 2017, 04:01 PM
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#9
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Senior Member
3,403 posts Joined: Nov 2008
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nothing to do and chat with TM live chat and got this reply....
 btw im using 50mbps. 
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Apr 19 2017, 08:55 AM
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#10
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3,403 posts Joined: Nov 2008
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QUOTE(may_day @ Apr 19 2017, 08:40 AM) July again?! lol mine also become starting from july. 50mb->100mb The CS told me is JUNE. |
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Apr 21 2017, 09:42 AM
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#11
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QUOTE(frozzbyte @ Apr 20 2017, 05:47 PM) Just got the SMS saying my Unifi plan has been updated. Can't wait to go back and test 100Mbps im nearby equine also, taman u. CS told me july =.= |
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Apr 21 2017, 12:10 PM
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#12
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Senior Member
3,403 posts Joined: Nov 2008
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QUOTE(frozzbyte @ Apr 21 2017, 11:49 AM) You're an existing Unifi user or just installed? I just installed 1/1/2017 wat?newly installed also got upgraded?! im existing user.BTW did you receive any email to check your surprise? check the surprise previously show feb onwards, then march onwards, now july onwards.LOL btw, do u mind to share which area are you from? This post has been edited by angel-girl: Apr 21 2017, 12:11 PM |
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