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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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Mel H
post Mar 1 2017, 09:48 PM

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Is it normal my Hypptv STB got no playstore? Just install Unifi yesterday.

And I tried to login Iflix. Even though I entered the username and password correctly, it still said that it is wrong. Got no problem signing in with my phone or laptop.
Mel H
post Mar 1 2017, 10:16 PM

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QUOTE(cucubud @ Mar 1 2017, 09:59 PM)
Iflix on HyppTv box cannot work yet. I was complaining about this on iflix support for the past few days.
They said Unifi users have to sign in now if want to watch on PC and tablets and smartphones.
*
Just great...was hoping atleast I can use my STB for Iflix as I cant even watch Hyptv channels. My router is at the second floor while the box is at GF.
Mel H
post Mar 2 2017, 08:32 PM

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QUOTE(cucubud @ Mar 2 2017, 05:51 PM)
I managed to get iflix to work on my HyppTv box (EC6108V8).
1. Connect your HyppTv box to your home wifi.
2. Go to Settings.
3. Go to Manage Applications
4. Go to Running Applications
5. Click on iflix icon
6. Click on Force Stop

Exit out and try log in with your email and password.

After done all the above, my log in screen changes.
With the old log in screen, I keep getting the error message.
Now no problem with log in.
*
Just tried. I force stop and clear data. But apparently the problem still happen. My login background is still black. Is it suppose to be red?
Mel H
post Mar 2 2017, 08:48 PM

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QUOTE(cucubud @ Mar 2 2017, 08:41 PM)
I didn't clear data.
The log in screen is red.
*
Hmmm what could be the problem eh. Could it be because of updates? The technician straight away update the STB after installation.
Mel H
post Mar 2 2017, 10:22 PM

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QUOTE(cucubud @ Mar 2 2017, 08:53 PM)
Can you try OFF and ON your HyppTv box?
See if you still get the black screen.
*
Still the same sad.gif


QUOTE(abunuha @ Mar 2 2017, 09:19 PM)
Have you check that you are connected to internet through your Hypptv STB wifi?
*
Yup I connected to the internet. I can even browse.
Mel H
post Mar 5 2017, 03:08 PM

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QUOTE(cucubud @ Mar 5 2017, 12:22 PM)
Hi Mel H,

When you get the black background, is the login prompt visible?
Last night I was playing around with the wifi and LAN cable connection, I got a black screen without any login prompt.
What I did was remove the LAN cable, power OFF the HyppTv box and ON it again. Connect to home wifi and can get back the iflix login screen.

Not sure if it is the same problem as you.
*
Yup the login prompt is visible. I can put in my login detail and all. And one thing that I noticed is when I go to Date and time setting of my STB, it show a wrong date and time. Though I cant change it to the correct 1. The NTP address is the default 1. Been using wifi all the time as I cant use the LAN cable.
Mel H
post Mar 5 2017, 03:20 PM

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QUOTE(cucubud @ Mar 5 2017, 03:17 PM)
Your unit still under warranty?
Why can't use LAN cable?
*
My STB at the GF while my router and all at my first floor. Just subscribe to Unifi last week.

This post has been edited by Mel H: Mar 5 2017, 03:22 PM
Mel H
post Mar 5 2017, 03:49 PM

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QUOTE(cucubud @ Mar 5 2017, 03:46 PM)
Have you tested HyppTv is working on wifi and on LAN cable?
Maybe you should call the installer to check.
*
Supposedly both wifi and LAN cable works fine. I can browse the internet via stb browser on wifi, and during the installation the installer did connect using LAN cable and works normally.
Mel H
post Mar 5 2017, 10:39 PM

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QUOTE(cucubud @ Mar 5 2017, 04:11 PM)
Are you able to try using LAN cable connect to router Ethernet port 1 or 2?
If still cannot, then have to report problem to iflix support.
*
Basically LAN cable option is not possible, too far from my STB.

New STB with the latest update. No Playstore, no Youtube apps, iFlix not working, cant download APK via browser (it doesnt let me). So basically my STB is useless for now? doh.gif doh.gif biggrin.gif
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