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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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Ben Ling
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 Apr 26 2017, 01:56 PM
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Guys I have got a question to ask regarding the Unifi Advance 30.
I am facing the unstable network connection since it was installed back in February.
For example, the internet will disconnect suddenly and the LINK will blink fast while the internet icon turns orange. This issue is quite frequent and may persist for hours or even a day which the internet can't be used at all ( even if I restart the modem & router, it works for around 5min and won't work again unless I restart them though sometimes restart doesn't help at all )
So is this a hardware issue like faulty of modem/router or TM's issue ? Previously have 5Mbps working perfectly without any problem. Thanks in advance !
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Ben Ling
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Apr 26 2017, 10:47 PM
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QUOTE(soonwai @ Apr 26 2017, 05:10 PM) That's not good. The flashing LINK light indicates a problem with the line. It could also be a faulty modem. Are you on fibre or DSL? Have you called 100 to report the problem? Previously called them but that time it works without any problem so I tell them I will monitor it first, and I remember they say if wanna get their technician to check they will charge us, is it ? Or even change a new router/modem, I have to pay ? |
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Ben Ling
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May 5 2017, 05:41 PM
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Had a live chat with TM CS and asked when will I get my speed upgrade to 50mbps, the CS say from July 2017...
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Ben Ling
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May 7 2017, 12:45 PM
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Guys, I'm having random disconnect sometimes when I am on the 2nd floor ( my house is double storey ) and the modem/router was set up on ground floor
Right now I'm using TM's DIR-850L router which has no antenna band so any recommended one to replace it ? Using Unifi Advance 30 btw thanks.
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Ben Ling
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May 7 2017, 02:46 PM
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QUOTE(Jjuggler @ May 7 2017, 01:30 PM) Buy a new dual band router such as from Asus brand or tp link brand. Preferable brand, Asus. will check it out thanks |
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Ben Ling
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May 7 2017, 02:47 PM
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QUOTE(noobandroid @ May 7 2017, 02:13 PM) you can try buy repeater, more economy too never heard of repeater ... how does it work though ? |
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Ben Ling
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May 7 2017, 02:57 PM
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QUOTE(firdausbhari @ May 7 2017, 02:50 PM) if u buy new router, u can use your old router as an access point vice versa. for normal internet usage, tplink c5 are more than enough. i dont think u need extra features right? then u dont need an Asus. what about those Xiaomi Mi Wifi router ? Do they work well and support Unifi ? My budget is below Rm200 only . |
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Ben Ling
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May 7 2017, 04:01 PM
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QUOTE(firdausbhari @ May 7 2017, 03:08 PM) I never tried Mi Router but i know they use custom firmware to enable Unifi connection. for stock firmware, u can only use it as access point. here's a tip. Dont be fooled by high powered antenna router  btw I have an old router ( TM gv it for Unifi VIP5 previously ) tried to make as wifi extender but right now I tested the download speed is only around 20mbps while the upload speed is higher at around 12mbps |
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Ben Ling
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May 7 2017, 09:01 PM
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Ben Ling
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May 8 2017, 03:02 PM
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QUOTE(firdausbhari @ May 8 2017, 11:53 AM) Hi bro. U just upgraded to adv30? I think u are entitled a new router. Call TM and check. But now they giving out tplink c1200. No more archer c5. Unless u got budget for new router  I didn't upgrade but I install new line back in February. They give me DLink DIR850L So I can request for another one ? |
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Ben Ling
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May 9 2017, 01:22 PM
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QUOTE(tolaktakjatuh @ May 9 2017, 08:12 AM) Here in Alor Setar i can confirm no Auth LED, but internet does work. Have been like this since bout 2-3 weeks. no idea about AUTH light but as far as I remember there is no AUTH light on my modem since it was installed and internet is working fine |
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