Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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 Mar 2 2017, 11:07 AM
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#1
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Senior Member
906 posts Joined: Jun 2012 
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QUOTE(buyoq @ Mar 2 2017, 08:51 AM) no idea about the cancellation but the offer ends on 28th Feb filed up the form on 19/1 , still waiting for the upgrade from 30-50 . staying in condo support up to 100mbps lots of my friend who filled up the form before 28th got their speed upgraded ady (except of 50 to 100 of course, including me. haha)   |
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Mar 2 2017, 12:05 PM
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#2
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(NyOx @ Mar 2 2017, 11:14 AM) are u sure support up to 100mbps? u using fiber until home or vdsl? FTTH .confirmed. .new condo with fiber built in .not vdsl |
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Mar 2 2017, 03:54 PM
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#3
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(g104 @ Mar 2 2017, 03:36 PM) i'm using 1 Mbps @ RM 110 for many years. i think more than 10 years. apa lagi lu mau? i donno where u stay , but i get unifi since like 5yrs ago ...  |
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Mar 2 2017, 04:16 PM
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#4
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(sg999 @ Mar 2 2017, 04:12 PM) we would like to inform that customers will be enjoying the promotion in phases, starting from February 2017 until Jun 2017. You will be notify once the promotion is active. Your co-operation and understanding are highly appreciated. Maklumat Aduan / Complaint Details For 0317-01-xxxx-TMAns from TM when i ask when can i get the free speed upgrade. Huraian Masalah / Problem Description TM enggan memberitahu estimate time untuk free upgrade yang sepatutnya diberi kepada pelanggan , seperti mana yang di dalam Budget 2016. TM hanya mahu pelanggannya menunggu dari Feb ke June 2017. TM juga memberitahu saya bahawa free upgrade ini ada diberikan kepada pelanggan dibawah "goodwill " basis. Let's see what is the outcome ^received call from TM Complaint Dept , im in June 2017 batch ..WOW....the reason , "banyak nak upgrade"  This post has been edited by ^Ware^wolf: Mar 2 2017, 04:18 PM |
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Mar 2 2017, 04:27 PM
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#5
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(sg999 @ Mar 2 2017, 04:21 PM) u complain to skmm? yes , i need the fastest response from TM900k unifi customers in 4months , one day upgrade 7500 customers... but not all unifi customer eligible for speed upgrade .... that's pretty slow imo This post has been edited by ^Ware^wolf: Mar 2 2017, 04:33 PM |
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Mar 2 2017, 04:38 PM
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#6
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(soonwai @ Mar 2 2017, 04:36 PM) Mine is same thing, just worded differently. I sent my inquiry via the OCC. I asked when will me 30 -50 upgrade be. call 100 , and u will get more accurate answerReferring to the report number 1-234567890 pertaining the matter. We would like to thank you for you keen interest of our products and services. Upon checking in our system, we are glad to inform you that you are eligible for Free Upgrade from Unifi Advance 30mbps to Unifi Advance 50mbps. Kindly be inform, customer will be upgrade by phase starting from February until June 2017. However, customer will be informed via E-mail, SMS or telephone prior to implementing the upgrade at their areas. Yes, speeling and grammer misteaks is theirs, not mines. |
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Mar 2 2017, 05:30 PM
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#7
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(biloxee @ Mar 2 2017, 05:13 PM) Haih...perhaps if you had waited patiently, it would have been earlier since TM had already given a Feb-June upgrade timeline. LO...what kind of BS is that...i get the same answer last night by calling into 100 ...Now, I think they have willfully put yours in the last batch... |
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Mar 3 2017, 02:00 PM
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#8
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(lyc1982 @ Mar 3 2017, 01:41 PM) it's impossible to upgrade the speed for millions of subscribers within a month its about 900k subscribers , and not all unifi subscribers eligible for free speed upgrade. so...just wait patiently...even though i am sad for not having earlier upgrade its not about waiting list , but i expect TM to let us know the ETA (date) to get the upgrade, not waiting blindly ... |
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