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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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NyOx
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Apr 13 2017, 05:46 PM
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QUOTE(Ihearttm @ Apr 13 2017, 06:09 PM) So my fiber cable outside my house broken. Snr too low until cannot power to house. Usualy how long take for them to fix? The tech guy already come check2 already. if fiber cut you wont be able to connect bro. normally connector need to change or re slice need to redone, This post has been edited by NyOx: Apr 13 2017, 05:47 PM
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NyOx
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Apr 13 2017, 09:35 PM
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QUOTE(Ihearttm @ Apr 13 2017, 06:56 PM) Yea fiber broken at tm side for my row. So usually how long take to replace new 1? 1 day can? it depend on contractor. it will take sometimes. anyway unifi not offer SLA or SLG. soooooo just be patient. please contact 100 everyday to check progress
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NyOx
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Apr 14 2017, 08:23 PM
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QUOTE(cheekian @ Apr 14 2017, 03:46 PM) Dawn it!Just now just ask about when my 30mbps to 50 mbps will upgrade(free speed upgrade),then she ask for account number then she say TM estimated will update on June.A bit late but still hope can upgrade on time because looks many people at here looks already upgrade from 30mbps to 50mbps. maybe. i still wait tillnow.
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NyOx
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Apr 15 2017, 11:02 AM
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QUOTE(mztang52 @ Apr 14 2017, 10:09 PM) Wah.. That one need to ask people to make a trench and lay the fiber underground. It's a very big work. no la. undergroud until cabinet. to home they reuse old streamyx pole. even old streamyx cable from exchange also come underground
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NyOx
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Apr 15 2017, 10:18 PM
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QUOTE(mztang52 @ Apr 15 2017, 12:15 PM) Wow.. My house almost 10+ years but TM is using tiang at taman. cheap ma. no need to invest for trunking. just reused back old pole.
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NyOx
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Apr 16 2017, 01:43 PM
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QUOTE(mztang52 @ Apr 16 2017, 07:52 AM) The problem is that it is not stable at all. During midnight, the speed will drop a lot. seriously? you mean keep receiving disconnect issues or download/upload speed issues? case 1 if disconnect issues need to get TM check infa, cable and swap other port case 2 if speed download/upload issues it realated to setup by TM. first call 100 ask them to reset port. see any diff. if no diff please lodge report to further check. also please capture speedtest as reference and email to TM.
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NyOx
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Apr 16 2017, 03:19 PM
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QUOTE(soonwai @ Apr 16 2017, 04:09 PM) That's right. There's C5, C50 & C1200. They're all AC1200. yup AC1200 around RM400
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NyOx
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Apr 16 2017, 07:50 PM
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QUOTE(mztang52 @ Apr 16 2017, 07:11 PM) I gave up on doing all the complaining. next step skmm boss. that what you can do.
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NyOx
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Apr 16 2017, 09:47 PM
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QUOTE(fruitie @ Apr 16 2017, 09:21 PM) Don't be sad. That's common for 50M users, only handful can get more than 50M, the majority only able to get around 47M. seriously? vdsl or FTTH? supposedly FTTH should get around 49 to 50mbps
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NyOx
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Apr 17 2017, 12:47 AM
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QUOTE(CTU @ Apr 17 2017, 01:14 AM) My streaming tonite has been a nitemare using unifi. What the heck is going on with them? so far i am good live streaming from euro. done man u vs chelsea & f1 without buffers.
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NyOx
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Apr 17 2017, 02:52 PM
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QUOTE(crackedbox @ Apr 17 2017, 03:31 PM) TM replaced the old DLINK router to DLINK DIR-850L (pic attached for ref). I find the DIR850L 5Ghz signal very weak. Also the router is not really that good, wifi signal is weak and also at times the router gets slow and needs to restart. I am going to disable the 5ghz signal to reduce load on the router. Wondering what router is TM giving now for 100mbps package customer. all TM router is rubbish. buy better router such as mikrolink or asus.
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NyOx
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Apr 18 2017, 09:27 AM
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QUOTE(Jjuggler @ Apr 18 2017, 09:57 AM) UniFi is was slow yesterday. I could not stream online. The speed drops drastically. Currently resides in sri serdang. i feel same since saturday. open facebook & search engine quite slow. but smooth stream to euro..
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NyOx
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Apr 19 2017, 07:39 PM
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QUOTE(kennydy1990 @ Apr 19 2017, 08:36 PM) I'm on 50Mb now still waiting for 100Mbps free upgrade. Paying RM249 without gst, with normal voice call policy. If I remove voice call, can I get free call after upgrade to 100?  it bind with current package. only speed upgrade i believe
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NyOx
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Apr 20 2017, 04:47 PM
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QUOTE(MeToo @ Apr 20 2017, 03:23 PM) have the 30mb used upgraded to 50 yet? i was suppoosedly shortlisted but so far nuthin.... me also. still wait..
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NyOx
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Apr 22 2017, 11:48 PM
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QUOTE(jasmeet21 @ Apr 23 2017, 12:20 AM) I installed in January and accepted the upgrade offer in March that said will be upgraded in June-July in email, but they already upgraded for me 2days ago. I think they meant Before July will be upgraded so yours can arrive anytime how did you notice they upgrade your speed? daily speedtest? any notification?
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NyOx
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Apr 23 2017, 09:58 PM
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QUOTE(jasmeet21 @ Apr 23 2017, 01:16 AM) I notice today by checking occ unifi than looked back at phone if i missed any sms and saw the sms too send 2days ago right before saying my payment has been made, i scroll too quickly to notice that time lol ahh so occ will show new speed? that good.
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NyOx
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Apr 25 2017, 08:02 AM
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QUOTE(fruitie @ Apr 23 2017, 11:04 PM) Yes, it will immediately effect the new package in OCC UniFi. great. thanks mate.
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NyOx
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Apr 25 2017, 02:52 PM
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QUOTE(RViN @ Apr 25 2017, 03:46 PM) Ah god damnit, so late. And I was one of those early bird 30mbps people lol. you early bid. me one second bit. demmmm still wait..
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NyOx
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Apr 26 2017, 09:38 AM
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QUOTE(andrewtho @ Apr 26 2017, 10:34 AM) Currently on 30Mbps (after upgrade) and i ran a speedtest with the result showing 28Mbps +-, then an hour later i re-run another speedtest and my speed dropped back to 1Mbps. Could it be a setting on my router that I should be aware of since my internet now averagely goes around 1-2Mbps 🙄 ' how did you perform speedtest? wifi or lan? it must be between 28.5 to 30 mbps
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NyOx
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Apr 26 2017, 01:13 PM
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QUOTE(andrewtho @ Apr 26 2017, 11:42 AM) Wifi and LAN. Both were averaging 28Mbps and then an hour later it dropped to 1Mbps, until this morning still the same. maybe you can call 100 ask them.
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