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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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Cynox
post Mar 22 2017, 09:40 AM

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QUOTE(yikyeou @ Mar 22 2017, 09:29 AM)
Hi guys, wanna check with you guys, when you all register for Unifi, how long it takes from registration to installation date? =) Moving into my new apartment soon but haven't get key, thinking I should apply first so once I move in not long they can come install....

hmmm...
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I apply online registration on Wednesday, they process the order on Thursday and come install on Sunday. Those waiting for long is mainly becoz of lack of ports, etc. Else, should be very fast.
cpmlml
post Mar 22 2017, 01:29 PM

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QUOTE(blacktubi @ Mar 22 2017, 12:02 AM)
I believe their level 1 support is outsourced now and they just follow a standard SOP.

Their Web Chat quality is great.
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TM said Bandar Puchong Jaya currently having technical issue. About 1200 customer unifi is down
TheSecRet
post Mar 22 2017, 02:50 PM

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GUys how long does u all take to get it upgraded from 30mpbs to 50mbps?
fruitie
post Mar 22 2017, 03:02 PM

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QUOTE(TheSecRet @ Mar 22 2017, 02:50 PM)
GUys how long does u all take to get it upgraded from 30mpbs to 50mbps?
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What did you mean? New users you meant?
I got upgraded on the first day - 21st Feb, user since April 2014. tongue.gif

This post has been edited by fruitie: Mar 22 2017, 03:02 PM
chocobo7779
post Mar 22 2017, 03:06 PM

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QUOTE(TheSecRet @ Mar 22 2017, 02:50 PM)
GUys how long does u all take to get it upgraded from 30mpbs to 50mbps?
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I got it 2 to 3 weeks ago flex.gif

Depending your bill payment history, if you are an on time payer then you'll get the upgrade faster than the others brows.gif brows.gif
TheSecRet
post Mar 22 2017, 03:07 PM

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QUOTE(fruitie @ Mar 22 2017, 03:02 PM)
What did you mean? New users you meant?
I got upgraded on the first day - 21st Feb, user since April 2014. tongue.gif
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No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T
fruitie
post Mar 22 2017, 03:12 PM

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QUOTE(chocobo7779 @ Mar 22 2017, 03:06 PM)
I got it 2 to 3 weeks ago flex.gif

Depending your bill payment history, if you are an on time payer then you'll get the upgrade faster than the others brows.gif brows.gif
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Not applicable for this TM Surprise...

QUOTE(TheSecRet @ Mar 22 2017, 03:07 PM)
No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T
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Oh, then I don't know already...
D800E
post Mar 22 2017, 03:19 PM

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till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible.
rjb123
post Mar 22 2017, 03:29 PM

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QUOTE(D800E @ Mar 22 2017, 03:19 PM)
till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible.
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50 here waiting for upgrade to 100. Added new Wifi APs yesterday at home so all prepared biggrin.gif

Some issues with international access last night - seems to be working OK now thought.
mztang52
post Mar 22 2017, 04:34 PM

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QUOTE(TheSecRet @ Mar 22 2017, 04:07 PM)
No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T
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No. You still can claim it from the website.
TheSecRet
post Mar 22 2017, 04:42 PM

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QUOTE(mztang52 @ Mar 22 2017, 04:34 PM)
No.  You still can claim it from the website.
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i claimed and entitled but it seems i need to wait.
NyOx
post Mar 22 2017, 04:47 PM

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QUOTE(TheSecRet @ Mar 22 2017, 03:50 PM)
GUys how long does u all take to get it upgraded from 30mpbs to 50mbps?
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i am still wait. not sure when
NyOx
post Mar 22 2017, 04:48 PM

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QUOTE(D800E @ Mar 22 2017, 04:19 PM)
till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible.
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lol.. you must be stress a lottttt rclxms.gif rclxms.gif
D800E
post Mar 22 2017, 04:55 PM

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QUOTE(NyOx @ Mar 22 2017, 04:48 PM)
lol.. you must be stress a lottttt rclxms.gif  rclxms.gif
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mau lancap have fun bijan also kacau mad.gif mad.gif sure la stress brader!!!
SUSg104
post Mar 22 2017, 09:56 PM

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QUOTE(fruitie @ Mar 22 2017, 12:48 AM)
Checked my March statement on OCC UniFi, no overcharging still retaining RM 189.75 after GST.

It's now RM 219-RM 70 (discount) = RM 149 for Internet and RM 30 for Ruby package. Total is still RM 179.
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whistling.gif
fruitie
post Mar 22 2017, 11:13 PM

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QUOTE(g104 @ Mar 22 2017, 09:56 PM)
whistling.gif
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And it means? Don't spam with just emoticon.
eligible
post Mar 23 2017, 01:09 AM

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What's going on? I'm in the middle of work here UNIFI down for 6 hours?
Nick Zelos
post Mar 23 2017, 01:15 AM

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QUOTE(eligible @ Mar 23 2017, 01:09 AM)
What's going on? I'm in the middle of work here UNIFI down for 6 hours?
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It's down for me as well..
eligible
post Mar 23 2017, 01:15 AM

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QUOTE(Nick Zelos @ Mar 23 2017, 01:15 AM)
It's down for me as well..
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Not even a warning or email. How retard they can be? Seriously.
SomeoneElse
post Mar 23 2017, 01:17 AM

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QUOTE(eligible @ Mar 23 2017, 01:09 AM)
What's going on? I'm in the middle of work here UNIFI down for 6 hours?
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Where's your location ? I'm in Subang Jaya it's down too

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