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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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Cynox
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Mar 22 2017, 09:40 AM
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QUOTE(yikyeou @ Mar 22 2017, 09:29 AM) Hi guys, wanna check with you guys, when you all register for Unifi, how long it takes from registration to installation date? =) Moving into my new apartment soon but haven't get key, thinking I should apply first so once I move in not long they can come install.... hmmm... I apply online registration on Wednesday, they process the order on Thursday and come install on Sunday. Those waiting for long is mainly becoz of lack of ports, etc. Else, should be very fast.
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cpmlml
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Mar 22 2017, 01:29 PM
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Getting Started

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QUOTE(blacktubi @ Mar 22 2017, 12:02 AM) I believe their level 1 support is outsourced now and they just follow a standard SOP. Their Web Chat quality is great. TM said Bandar Puchong Jaya currently having technical issue. About 1200 customer unifi is down
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TheSecRet
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Mar 22 2017, 02:50 PM
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GUys how long does u all take to get it upgraded from 30mpbs to 50mbps?
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fruitie
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Mar 22 2017, 03:02 PM
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Rise and Shine
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QUOTE(TheSecRet @ Mar 22 2017, 02:50 PM) GUys how long does u all take to get it upgraded from 30mpbs to 50mbps? What did you mean? New users you meant? I got upgraded on the first day - 21st Feb, user since April 2014. This post has been edited by fruitie: Mar 22 2017, 03:02 PM
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chocobo7779
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Mar 22 2017, 03:06 PM
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QUOTE(TheSecRet @ Mar 22 2017, 02:50 PM) GUys how long does u all take to get it upgraded from 30mpbs to 50mbps? I got it 2 to 3 weeks ago Depending your bill payment history, if you are an on time payer then you'll get the upgrade faster than the others
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TheSecRet
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Mar 22 2017, 03:07 PM
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QUOTE(fruitie @ Mar 22 2017, 03:02 PM) What did you mean? New users you meant? I got upgraded on the first day - 21st Feb, user since April 2014.  No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T
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fruitie
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Mar 22 2017, 03:12 PM
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Rise and Shine
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QUOTE(chocobo7779 @ Mar 22 2017, 03:06 PM) I got it 2 to 3 weeks ago Depending your bill payment history, if you are an on time payer then you'll get the upgrade faster than the others  Not applicable for this TM Surprise... QUOTE(TheSecRet @ Mar 22 2017, 03:07 PM) No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T Oh, then I don't know already...
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D800E
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Mar 22 2017, 03:19 PM
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New Member
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till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible.
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rjb123
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Mar 22 2017, 03:29 PM
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QUOTE(D800E @ Mar 22 2017, 03:19 PM) till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible. 50 here waiting for upgrade to 100. Added new Wifi APs yesterday at home so all prepared  Some issues with international access last night - seems to be working OK now thought.
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mztang52
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Mar 22 2017, 04:34 PM
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QUOTE(TheSecRet @ Mar 22 2017, 04:07 PM) No old user. Coz i register late for on the website. I think i only register it when some of you got the 50mbps upgraded on the first day. Basically i late register for the free upgrade. T_T No. You still can claim it from the website.
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TheSecRet
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Mar 22 2017, 04:42 PM
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QUOTE(mztang52 @ Mar 22 2017, 04:34 PM) No. You still can claim it from the website. i claimed and entitled but it seems i need to wait.
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NyOx
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Mar 22 2017, 04:47 PM
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QUOTE(TheSecRet @ Mar 22 2017, 03:50 PM) GUys how long does u all take to get it upgraded from 30mpbs to 50mbps? i am still wait. not sure when
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NyOx
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Mar 22 2017, 04:48 PM
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QUOTE(D800E @ Mar 22 2017, 04:19 PM) till now i haven't receive the speed upgrade. Yesterday the speed dropped from 30 mbps to 10mbps somemore and ahem pornhub is totally inaccessible. lol.. you must be stress a lottttt
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D800E
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Mar 22 2017, 04:55 PM
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New Member
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QUOTE(NyOx @ Mar 22 2017, 04:48 PM) lol.. you must be stress a lottttt  mau lancap have fun bijan also kacau  sure la stress brader!!!
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SUSg104
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Mar 22 2017, 09:56 PM
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QUOTE(fruitie @ Mar 22 2017, 12:48 AM) Checked my March statement on OCC UniFi, no overcharging still retaining RM 189.75 after GST. It's now RM 219-RM 70 (discount) = RM 149 for Internet and RM 30 for Ruby package. Total is still RM 179.
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fruitie
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Mar 22 2017, 11:13 PM
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Rise and Shine
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QUOTE(g104 @ Mar 22 2017, 09:56 PM) And it means? Don't spam with just emoticon.
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eligible
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Mar 23 2017, 01:09 AM
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What's going on? I'm in the middle of work here UNIFI down for 6 hours?
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Nick Zelos
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Mar 23 2017, 01:15 AM
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Getting Started

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QUOTE(eligible @ Mar 23 2017, 01:09 AM) What's going on? I'm in the middle of work here UNIFI down for 6 hours? It's down for me as well..
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eligible
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Mar 23 2017, 01:15 AM
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QUOTE(Nick Zelos @ Mar 23 2017, 01:15 AM) It's down for me as well.. Not even a warning or email. How retard they can be? Seriously.
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SomeoneElse
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Mar 23 2017, 01:17 AM
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QUOTE(eligible @ Mar 23 2017, 01:09 AM) What's going on? I'm in the middle of work here UNIFI down for 6 hours? Where's your location ? I'm in Subang Jaya it's down too
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