im on Value Internet Plan 30, wonder if im eligible to change too.
Maxis Surfmore 30 change to Maxis ValueSurf 2, RM38 for 3gb data per month
Maxis Surfmore 30 change to Maxis ValueSurf 2, RM38 for 3gb data per month
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Feb 25 2017, 12:09 AM
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#1
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Senior Member
6,179 posts Joined: May 2007 |
im on Value Internet Plan 30, wonder if im eligible to change too.
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Feb 27 2017, 01:20 PM
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#2
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Senior Member
6,179 posts Joined: May 2007 |
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Mar 2 2017, 09:18 AM
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#3
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Senior Member
6,179 posts Joined: May 2007 |
surfmore page totally gone from maxis?
edit: just talked to maxis CS, she told me value surf 1 and 2 plan has already expired. This post has been edited by fkinmeng: Mar 2 2017, 09:39 AM |
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Jun 27 2017, 01:22 PM
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#4
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Senior Member
6,179 posts Joined: May 2007 |
heads up to those that change to RM20 value surf 1, maxis charged me RM4 for call waiting function even though i didnt sign up for it.
when i call to cancel the function, they said ok, but they still charge me for the current billing cycle. needa wait for 2 months only can totally get over it. |
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Jun 28 2017, 03:16 PM
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#5
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Senior Member
6,179 posts Joined: May 2007 |
QUOTE(PeowYong @ Jun 28 2017, 09:44 AM) yes, i got the call waiting function also, it will be removed, waived and deducted on the next bill if you requested to remove it. i called maxis, they refused to waive for me. i called on april 18th to change to value surfmore 1, my billing cycle is 23rd. i only noticed i kena charge for call waiting on 23rd may, i called them to cancel on 28th may. then just receive my may bill, kena charge also, called them to query, they say it's chargeable since i only cancel on 28th may. |
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Jun 28 2017, 04:14 PM
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#6
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Senior Member
6,179 posts Joined: May 2007 |
QUOTE(PeowYong @ Jun 28 2017, 04:07 PM) weird, your situation should be similar like mine, found out call waiting billed in the statement, then call and complaint that i did not subscribe or ask for it, then maxis say i have to pay first cause it has been billed and say it will be deducted on the next bill. When the next bill arrive, the call waiting was removed and i got refunded. thanks, time to call maxis again. |
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