QUOTE(soulmad @ Feb 27 2017, 10:09 PM)
hi all sifu,
need some advice
my mum bought from this MXM
underwrite by pacific insurance
The HOD have leave and join pbbank which now partner with mxm for next medical plan
now mxm very aggressive ask to upgrade to Lonpac insurance
say a lot existing pacific customer have upgrade
so my worry is if there are medical condition currently
what if after the upgrade then the lonpac only say cant claim.
If I choose to stay can they corporate agency simply terminate the policy?
or they need to be responsible to cover for their customer ?
or my mum can straightly deal with pacific for renewal?
pls advice
The insurance is an offer and acceptance process, meaning you apply and the insurer will offer (based on the known and acceptable risk).
Upon reviewing the proposal by the insurer it is ultimately up to you to whether accept the proposal or decline.
The same applies to upgrading. You need to fully declare any health condition that may impact how the policy is being underwrite.
Secondly for upgrading, there is no such thing as buy from company A, but upgrade with company B (unless B buys A).
For The Pacific Insurance, even though the plan is a standalone one, it is guaranteed to be renewed.
Any upgrade, it will have to go through Pacific Insurance and not Lonpac.
Suggest that you deal directly with Pacific Insurance if you want to upgrade.
Once they offer (due to the preexisting illness), you may decline if it is unfavorable for you to do so.
If you need contact person at Penang Pacific Insurance, I can email to you.
.