Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 The Official iPhone 7/7+ Thread | V6, This is 7

views
     
zairie92
post Mar 23 2017, 08:36 PM

Getting Started
**
Junior Member
97 posts

Joined: May 2008
sharing my story in case anyone have the same problem

QUOTE
my 7 plus unexpectedly restart this past few days..6-7 times per day

last night while charging..again it unexpectedly restart but now it stuck in infinite reboot loop

tried to restore but failed..iphone kept disconnecting in the process..tried with different PC and different cable..no luck

talked with Apple Support and they said probably hardware issues..advised me to visit AASP

AASP checked and confirm hardware issue cry.gif  cry.gif
does anyone have the same problem
zairie92
post Mar 23 2017, 09:51 PM

Getting Started
**
Junior Member
97 posts

Joined: May 2008
QUOTE(ace-user @ Mar 23 2017, 09:34 PM)
brought to service centre ady?
*
Yup..warranty claim..will call me in 7-10 days..don't know if they'll replace it or fix the problem
zairie92
post Mar 23 2017, 09:52 PM

Getting Started
**
Junior Member
97 posts

Joined: May 2008
QUOTE(coldprop @ Mar 23 2017, 09:35 PM)
yes. same problem
*
You stuck in reboot loop too ?

Send your device to AASP already ?
zairie92
post Mar 23 2017, 11:21 PM

Getting Started
**
Junior Member
97 posts

Joined: May 2008
QUOTE(lyc1982 @ Mar 23 2017, 10:09 PM)
prior to this issue happening...did you install any new app ?
*
None..same app..same old layout when I set it up for the first time..everything

Send to Switch where I bought it

I'll update here again when I receive my device back
zairie92
post Mar 28 2017, 04:50 PM

Getting Started
**
Junior Member
97 posts

Joined: May 2008
QUOTE(zairie92 @ Mar 23 2017, 08:36 PM)
sharing my story in case anyone have the same problem
does anyone have the same problem
*
Well remember this problem that I had

Just came back from Switch..they gave me a replacement device stating that they were unable to revive my phone

**EDIT**

Apple Diagnostics and Repair

Stuck at recovery mode
- Test with known good lightning cable and computer
- Restore and updated failed, error occurred 9
- Issue persist
- Try restore with another known good computer, same error occurred
- Reseat connector battery, issue persisted
- Cannot run AST2 test, due iPhone stuck at recovery mode

Accidental Damage ? No
LCI no active
VMI pass, covered under Apple Limited Warranty

Replacement Under Warranty

😆😆😆

This post has been edited by zairie92: Mar 28 2017, 05:12 PM
« Next Oldest · iPhone · Next Newest »
 

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.0798sec    0.37    7 queries    GZIP Disabled
Time is now: 2nd December 2025 - 06:27 PM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.