those plan to change to 365 plan aka Bagus WM, please call Hotlink customer service in stead, as I tried to ask here, even with credit balance RM50 and use at least 3 months, there are reluctant to change for me. Reason is I'm not study or stay in oversea (need provide some prove)

So, I try my luck call Hotlink customer service. If you fulfil following 2 conditions then you are good to go.
1) At least RM50 credit balance when you do request to change to 365
2) Use at least 3 months.

Hope this help some folks here.