As I understand from reading the previous replies, it would seem that the Hotlink 365 isn't generally available for regsitering anymore....but some people on legacy plans are still able to get on it?

I am really quite desperate for this plan, because I come from the UK and I often spend 1 month in malaysia, 1 month in the UK, repeating this cyle for the past years.  I come here for work.

I often use my number to register for things, and it is annoying when my plan expires...if I top up even 30MYR then this will only cover the time I'm in England and I have to top up again when I get back just to get the internet working.  But really I need the internet working for when I land back in the country, not have to mess about topping up again.

Is there any way that I can get moved from hotlink red to hotlink bogus or whatever, and then on to a hotlink 365 plan to save me from this constant battle?  Some times in the past I have lost my sim card and number (especially if I've been around other parts of Asia when I stay out here for 2-3 months at a times on occasion) and this has caused a lot of frustration when everything is registered to that number and I come back to Malaysia.

Hotlink 365 can be requested via hotlink Customer Service.
I get it done by buying new Hotlink Red Sim card and fulfil following condition:

Requirement to get Hotlink 365 aka Bagus Plan:
1) Use at least 3 months
2) balance of credit RM50

If you fulfil all above, can make a call to hotlink customer care to request them to convert to Hotlink 365

don't know why they need to remove the auto renewal function, bcs i set that function for my elderly parents who are bad with tech stuff. also you can't renew it from the hotlink app. Have to do so many steps dial 100, etcetc...

hi, do u mean  #hotlink  ? 
Don't believe them.. nowadays, those CS only try to con u or cheat u to change your existing plan to newer useless one.
If u change your plan, u cannot get your old plan back anymore.
The #hotlink that we knew about ,doesn't support validity365,..

U can simply ask them to disable the GPRS for your old plan, then u won't get GPRS charge anymore...
If they refuse to do so, u can simply complaint to mcmc/skmm . as simple as that..   
and  of course, after disable gprs, your friends don't have mobile data anymore..(don't worry, u still can use the WIFI)
but, they don't have to change anything else or change the old habit..
and don't need other un-clear term-and-condition "suspiciuos" plan ...
In case they still need a mobile data after that, simply asking them to get a dual sim phone, and grab another sim card from other telco, just for that mobile data.
(Hotlink simply don't want your money from the mobile data, so they create alot of hassle to u. so u don't buy data from them, just buy mobile data from others telco.. )...

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p/s: in case u don't know, modern android phone had ability to switch to mobile data while Wi-Fi is weak(mostly under WIFI advanced option)..
u have to make sure it is DISABLED, or u got PPU charge .... If u don't want to disable the gprs completely from the holink old plan...

btw, even if u do everything right, u might still get the shocking charge  ...their system has flaw,might charge u illegally, even u disable mobile data from the phone, every setting is correct, and use wifi only.
but, u can simply complaint  to mcmc/skmm, and claim your money back,  if u face this issue..
(the issue seem make a huge come back within the post pkpb era)...