Hi,

Kindly note that the Validity service is not applicable for Hotlink FAST. We're able to escalate a request to change your plan to Hotlink Bagus 3.0, however do note that this is subject to approval. Also, you will not be able to enjoy the free basic internet service under Hotlink 3.0

Should you wish to proceed, kindly provide us your details as per below for further checking.

1) mobile number
2) account owner's full name
3) NRIC
4) last topup amount
5) reason for subscribing the Validity service
TQ.

p/s - copy 1-5 when PM to us.