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 maxis fibre relocate

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TSJannewong
post Jan 31 2017, 11:58 AM, updated 8y ago

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I have called 4 times to maxis regarding my maxis relocation service and they promise that will contact me back after cny...However until now I still haven't receive any call from them..
Ald more than one week...I just wanted relocate my line to another location..Is it very difficult for ur side to do relocation?
Maxis
post Jan 31 2017, 04:09 PM

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QUOTE(Jannewong @ Jan 31 2017, 11:58 AM)
I have called 4 times to maxis regarding my maxis relocation service and they promise that will contact me back after cny...However until now I still haven't receive any call from them..
Ald more than one week...I just wanted relocate my line to another location..Is it very difficult for ur side to do relocation?
*
-PMed-
TSJannewong
post Feb 3 2017, 09:21 PM

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Today I received a call from maxis, the pH no is 6730 9023, can I check is it a scam?
Maxis
post Feb 4 2017, 05:18 PM

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QUOTE(Jannewong @ Feb 3 2017, 09:21 PM)
Today I received a call from maxis, the pH no is 6730 9023, can I check is it a scam?
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Hi Jannewong,

We have PM you,please do reply us via PM.

TQ
fihircio
post Apr 25 2017, 02:09 PM

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Hi maxis can you reply my Pm pls

tq
Maxis
post Apr 25 2017, 05:17 PM

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QUOTE(fihircio @ Apr 25 2017, 02:09 PM)
Hi maxis can you reply my Pm pls

tq
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Hi,

We have replied to your PM.

TQ-Ruby
fihircio
post Apr 27 2017, 03:11 PM

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QUOTE(Maxis @ Apr 25 2017, 05:17 PM)
Hi,

We have replied to your PM.

TQ-Ruby
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waiting for someone from maxpert to call & get the relocation process going... im almost to my deadline sad.gif

menghao
post Dec 24 2017, 12:35 PM

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Hi May I know how long does it take for you to relocate your fiber?

I tried to call their customer service but no one picking up, went to their store but seems like they can't do anything other than asking me to call the maxis center
Maxis
post Dec 24 2017, 03:55 PM

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QUOTE(fihircio @ Apr 27 2017, 03:11 PM)
waiting for someone from maxpert to call & get the relocation process going... im almost to my deadline  sad.gif
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Hi, please DM us your account details for further checking;

1) Account Number:
2) NRIC:
3) Mobile Number:
4) Last Payment Amount:
5) Bill Cycle Date:

Thanks.
Maxis
post Dec 24 2017, 03:55 PM

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QUOTE(menghao @ Dec 24 2017, 12:35 PM)
Hi May I know how long does it take for you to relocate your fiber?

I tried to call their customer service but no one picking up, went to their store but seems like they can't do anything other than asking me to call the maxis center
*
Hi, please DM us your account details for further checking;

1) Account Number:
2) NRIC:
3) Mobile Number:
4) Last Payment Amount:
5) Bill Cycle Date:

Thanks.
Ichitech
post Dec 25 2017, 11:31 PM

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Hi guys, for maxis one home fibre, is it there is any installation and drilling needed ?
And does relocation been charged ?
Maxis
post Dec 27 2017, 03:54 PM

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QUOTE(Ichitech @ Dec 25 2017, 11:31 PM)
Hi guys, for maxis one home fibre, is it there is any installation and drilling needed ?
And does relocation been charged ?
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Hi, yup, minimal drilling involved.
Relocation is RM200, waived for now (unless internal relocation).

TQ
Ichitech
post Dec 28 2017, 07:52 AM

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QUOTE(Maxis @ Dec 27 2017, 03:54 PM)
Hi, yup, minimal drilling involved.
Relocation is RM200, waived for now (unless internal relocation).

TQ
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Hi there, what u meant relocation is waived ? and what is meant by internal relocation..
I am exisitng Time user in penang with already have fibre in the house.. is the drilling still needed?

 

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