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 Faulty s7 edge, From maxis 1 plan

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TScarpathia
post Jan 30 2017, 09:54 AM, updated 9y ago

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Hi. My Samsung s7 edge bundled with my one plan is faulty in less than 2 months. Non stop screen flickering

How do I get it replaced?
cedyy
post Jan 30 2017, 09:56 AM

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Go to Maxis centre
TScarpathia
post Jan 30 2017, 10:13 AM

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QUOTE(cedyy @ Jan 30 2017, 09:56 AM)
Go to Maxis centre
*
I am currently out station, can I go to any maxis center or must it be the place where I got the phone from ?
Mr.7
post Jan 30 2017, 10:21 AM

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QUOTE(carpathia @ Jan 30 2017, 10:13 AM)
I am currently out station, can I go to any maxis center or must it be the place where I got the phone from ?
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just go to any maxis centre . they should have your info in their systems.
TScarpathia
post Jan 30 2017, 10:29 AM

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QUOTE(Mr.7 @ Jan 30 2017, 10:21 AM)
just go to any maxis centre . they should have your info in their systems.
*
Awesome

Thanks for the help. Hope I get a new unit cos I'm travelling and I don't have the box or receipts with me. icon_question.gif

heaven.33
post Jan 30 2017, 09:19 PM

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Device warranty is not under Maxis, go to Samsung service centre
nexona88
post Jan 30 2017, 10:33 PM

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nowadays can go either Maxis or Samsung Center to get your unit replaced..
TScarpathia
post Jan 31 2017, 12:09 AM

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Ok, turns out have to go back samsung
theevilman1909
post Jan 31 2017, 11:01 AM

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QUOTE(carpathia @ Jan 31 2017, 12:09 AM)
Ok, turns out have to go back samsung
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yup. u needs to refer back to Samsung center

 

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