Maxis VoLTE, When will maxis having this features?
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 Dec 10 2020, 03:28 PM
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#1
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Junior Member
57 posts Joined: Sep 2006 
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QUOTE(yujin86 @ Dec 10 2020, 09:06 AM) Finally, my VoLTE is enabled on maxis business plan !!! Do you have any volte function/option on the connections setting screen when it gets enabled? Any action you have done? |
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Dec 10 2020, 04:38 PM
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#2
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Junior Member
57 posts Joined: Sep 2006
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QUOTE(yujin86 @ Dec 10 2020, 03:47 PM) cant find any setting to turn it on. Maxis cust svc is a operated like a circus, by a bunch of clownsafter update my s20 ultra to ui3.0, xcap profile appear under APN (without VoLTE icon), but when my quota refresh today voila VoLTE icon appear!  They claim is an issue with the devices Where as like your case u did nothing and it was enabled It is more on the backend, where provisioning is to be done CLOWNS |
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Dec 11 2020, 03:56 PM
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#3
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Junior Member
57 posts Joined: Sep 2006
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QUOTE(p4n6 @ Dec 10 2020, 09:50 PM) Did you satisfy all the requirements? Phone, firmware, package plan? QUOTE(p4n6 @ Dec 11 2020, 09:47 AM) Digi and Umobile they stop listing supported smartphones i think cause too many, all new one can support Digi and Um volte so no point to list anymore... only those new kids on the block in volte like celcom and Maxis will list it ... for a period of time. I've tested my devices - 3 of them with other telcos (which has the svc available), and it worksNo issues with package - confirmed by Maxis CS themselves Firmware - no problem, per with other operators tests - infact Maxis CS also confirms the devices works What I can't stand is that Maxis has this "I'm No 1" mentality and you know nothing I think they should change the staff on-boarding/orientation process - instead of them going to the branch or to the CS ctr to see how they operate, they should start planting the idea and value of "humility & being humble" to the new recruits Enough of the "Manager scream at staff", "Manager try to exert authority" attitude, they need to realize the world evolves a lot faster now, before they become the next "Kodak" I don't mind if the CS says...Im not sure, I will investigate/chk and advise you with a follow-up call Or they can just say, I'm sorry sir, you are not the batch etc etc....ETA by when etc etc Rather they just spin you around with various excuse, which doesn't hold (at time defies common logic) This post has been edited by fookyuan: Dec 11 2020, 03:58 PM |
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Dec 13 2020, 02:02 PM
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#4
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Junior Member
57 posts Joined: Sep 2006
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QUOTE(p4n6 @ Dec 13 2020, 07:03 AM) I think your device firmware is not updated to support Maxis specific VoLTE. Well i've gotta say on the same.devices i've also tested them with another maxis simThe argument of "my phone can work in other telco" has been debated numerous time here and conclusion is the phone will support after firmware update by device manufacturer. So yes, device manufacturer plays a part to enable Volte on Maxis network. Just wait for the firmware update from your device manufacturer to enable Volte on Maxis. Just hope your phone is new enough and still with firmware update support. Im using Note10+, my phone firmware is not yet been updated to support Maxis Volte as well. And yes, it can work in Digi and Umobile. When i put in iPhone, it can do VoLTE. My conclusion, my sim is ready but my phone is not. If you in this thread long enough will see the pattern that firmware update on phone is crucial esp Samsung users to enable VoLTE. Initially i also thought to go Maxis with the "my phone can work in other telco" argument luckily i read this thread thoroughly on finding shared by others and not acting smart at their customer service on something I do not know much about. And suprisingly they work with volte And both sims are frm the same maxis package I will.leave the troubleshooting to them And perhaps start to think about porting out |
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