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 Maxis VoLTE, When will maxis having this features?

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p4n6
post Mar 24 2021, 05:44 PM

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QUOTE(skyp @ Mar 24 2021, 01:52 PM)
The only update I check is software update on the phone.
Besides that what else method can we use to search?
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Maybe you share your model number, firmware version, the plan you subscribed too, whether you have multisim, ... Maxis has alot of criteria to enable VoLTE service.
Those that having the same combination as you may be able to advise.
p4n6
post Apr 14 2021, 07:08 AM

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QUOTE(pokemon @ Apr 13 2021, 10:43 PM)
When 3G shuts down by end of this year, what will happen to other 4G phones not activated with VoLTE?
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Still have 2G to make call.
p4n6
post Apr 15 2021, 07:47 PM

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QUOTE(yongtjunkit @ Apr 15 2021, 06:57 PM)
The response I got when I complain mcmc bangwall.gif maxis

user posted image
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You using Digi...
p4n6
post Jul 26 2021, 04:40 PM

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Wah this thread still alive?

All my 3 phones already enabled including the very old Note8.

What phones you all are using that without VoLTE still?

If it is on their website but not enabled then can screw them .. if not on the website i don't think it will happen ...
p4n6
post Jul 27 2021, 11:55 PM

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QUOTE(jasonanthony @ Jul 27 2021, 06:50 AM)
i am using Sony Xperia 1ii, still no VOLTE, hate this damn maxis. Even the Xperia 1iii is out yet still no support
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Not so popular phone in market... unfortunate minority I guess. Faster to buy new phone then wait for Sony.
p4n6
post Jul 27 2021, 11:57 PM

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QUOTE(mlamlam @ Jul 27 2021, 10:16 AM)
damn Hotlink prepaid, my wife called me and my phone didn't fallback to 3G from 4G and the call went to the voicemall...

even I dial back also shows Dialing.... only dial for 2nd time and the phone only able to fallback to 3G and dial out!

My POCO F1 supports VoLTE, when MAXIS and CELECOM supports their prepaid users?
now singapore and HK already talking about 5G and here still no VoLTE and somemore made my calls failed!
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I experience more call fails on volte than 3g, better know what you are wishing for ...
p4n6
post Jul 29 2021, 04:53 PM

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QUOTE(lznce2679 @ Jul 28 2021, 03:51 PM)
ive not rcvd any volte yet
as per my post #996..ive deactivated volte on my wife's android. kept complaining bad call quality & dropped calls.
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It was quite poor in the beginning but i think it gets better, though not perfect, i don't call all the time but i also get drop call for 3G last time therefore i can't 100% sure is VoLTE having issue or overall the coverage is poor at my place.

If you disable the volte now, next year you will have to enable it anyway since Malaysia shutting down 3G ... 2G call will be worst.

If you don't get VoLTE due to your phone manufacturer refuses to support Maxis VoLTE, then is time to browse for new phone or port to new operator ...
p4n6
post Aug 17 2021, 01:01 PM

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QUOTE(brandonkl @ Aug 17 2021, 11:44 AM)
I just called Maxis and spoke to their Network department. The guy in the Network department activated my VoLTE immediately... all in less than 10 minutes. Mine is multisim account.

So, the key is ask and select "Technical and Network" department. Don't speak to the customer service.. their standard reply will be "VoLTE will be activated in stages. Please wait"
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Heard from my friend once you have VoLTE activated. You no longer able to swap between primary and other mism like before.
p4n6
post Aug 17 2021, 08:29 PM

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QUOTE(brandonkl @ Aug 17 2021, 01:45 PM)
No issues switching for me. I have Maxis and Celcom in my device.
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I think you misunderstand what i mean.
p4n6
post Sep 11 2021, 01:11 AM

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QUOTE(Xaser_3 @ Sep 10 2021, 03:52 PM)
8 months is an awful long time to wait but nevertheless you finally got your VoLTE activated.
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Same thing as to say the complaint is not working …
p4n6
post Sep 21 2021, 12:29 PM

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QUOTE(youngwolf2k @ Sep 20 2021, 04:44 PM)
Can you still swap the primary and secondary profiles in your MultiSIM eg change the primary device to secondary and change the secondary device to primary after the VoLTE activation?

Eg if your primary device is an iPhone XS and you wanna make your backup/secondary iPhone X as the new primary device (and changing the iPhone XS to secondary device)
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Heard will have issue
p4n6
post Nov 12 2021, 07:12 PM

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QUOTE(lznce2679 @ Nov 12 2021, 02:01 AM)
Celcom conducts Malaysia’s first Voice over 5G new Radio (VoNR) trial call

https://bit.ly/3n5tlL6

maxis? still kennot activate users' volte
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My other celcom line still without volte. VoNR just for show ...
p4n6
post Dec 17 2021, 10:25 PM

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QUOTE(ansonlos @ Dec 17 2021, 01:24 PM)
I'm using multisim, and since Maxis stopped 3G in its network, I have been having terrible experience.

I use my iPhone for Zoom/Microsoft Teams video conference, but every time there's an incoming call, the video conference on Zoom/MTeams would get disconnected as the incoming call makes my phone switch to 2G network. This is so disruptive, as every time I get disconnected, I need to wait for the host of Zoom/MTeams to allow me to rejoin. You can imagine how irritated  the host gets if my connection gets disconnected too many times.
I have called Maxis CS and followed the suggestion here on the forum and asked to talk to people at Network Department. But I still have no luck getting them to enable VoLTE for my line, due to multisim.  sad.gif  I use the additional sims for my family's iPads. 

Maxis just told me that in order to have VoLTE for my line, I need to give up multisim for my line. But Maxis also has stopped offering multisim, so I can't subscribe to another line and apply the multisim to the new line.

Do you guys have any better ideas e.g. where I get to have VoLTE for my existing line and also have sims (I need two) for iPads? Do other providers (Digi, UMobile, etc) have a solution for my situation?

Thanks!
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Hotlink
p4n6
post Feb 9 2022, 05:43 PM

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QUOTE(icewolf3 @ Feb 5 2022, 01:37 AM)
Hello everyone, looking to change my Android phone to a VOLTE phone but seems like not many VOLTE Android phones are ACTUALLY supported by MAXIS. The website list seems to be exaggerated (wanted to get a Sony 5 iii but in another thread, someone said MAXIS doesn't support) Can reco me an android phone? Xiao Mi, Samsung, SONY (no vivo, real me or hua wei)
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Maybe you list out your choice and see which one support and don't ... you said want xiaomi samsung and sony but you only say you want Xperia 5iii.

I think i saw that in their website says support.
p4n6
post Feb 11 2022, 05:43 PM

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I have Note10+ and S21. Also using iPhone.
All no issues.

Also u need to check how old is the information about Xperia 5iii not able to use VoLTE in Maxis as I saw their list keep updating. So at the time of post was written maybe true but if after the list was updated after then the information will not be updated. You can try to msg the person who post it to ask about it.

If not mistaken, Xperia 1ii in their list not updated initially (saw some complaint about it in this thread) ... then months after saw it listed.

Suggest to go with all the prominent Android smartphone brands like Samsung, Huawei, Oppo, Vivo, Realme and Xiaomi ... and I assume those models that sold on Maxis website should have VoLTE, guess they won't be so screwed up to sell non- Maxis VoLTE smartphone in their own store.

Also point to note Maxis recently launched VoWiFi and the list also on their website ... and the list is way shorter than their VoLTE one ... so if you want both features .. you should aim for those appear in both of their list ...

This post has been edited by p4n6: Feb 11 2022, 05:47 PM

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