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> Maxis VoLTE, When will maxis having this features?

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Singh93
post Sep 10 2021, 11:25 AM

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QUOTE(eternalwee @ Sep 9 2021, 04:19 PM)
Just get VOLTE today in Maxis! Anyone else?
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Still same not yet received
Xaser_3
post Sep 10 2021, 11:35 AM

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QUOTE(kokomon @ Jul 26 2021, 02:29 PM)
Maxis CS keep telling me to wait. They cannot provide a timeline.
I logged MCMC ticket and got VoLTE activated in 1 week.

https://aduan.skmm.gov.my/
Cheers.
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That's the way to go, in order to teach the arrogant telco a lesson. Congrats btw 👍👏👏👏
Singh93
post Sep 10 2021, 11:42 AM

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QUOTE(Xaser_3 @ Sep 10 2021, 12:35 PM)
That's the way to go, in order to teach the arrogant telco a lesson. Congrats btw 👍👏👏👏
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Launch a complaint more than a month ago to Mcmc, still no action
yongtjunkit
post Sep 10 2021, 12:10 PM

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QUOTE(Xaser_3 @ Sep 10 2021, 11:35 AM)
That's the way to go, in order to teach the arrogant telco a lesson. Congrats btw 👍👏👏👏
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QUOTE(Singh93 @ Sep 10 2021, 11:42 AM)
Launch a complaint more than a month ago to Mcmc, still no action
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Lodged complain to MCMC and they asked me to contact their cs instead

but I've just noticed that volte is activated after 8 months since I 1st complained to mcmc

This post has been edited by yongtjunkit: Sep 10 2021, 12:12 PM
Xaser_3
post Sep 10 2021, 03:52 PM

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QUOTE(yongtjunkit @ Sep 10 2021, 12:10 PM)
Lodged complain to MCMC and they asked me to contact their cs instead

but I've just noticed that volte is activated after 8 months since I 1st complained to mcmc
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8 months is an awful long time to wait but nevertheless you finally got your VoLTE activated.
p4n6
post Sep 11 2021, 01:11 AM

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QUOTE(Xaser_3 @ Sep 10 2021, 03:52 PM)
8 months is an awful long time to wait but nevertheless you finally got your VoLTE activated.
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Same thing as to say the complaint is not working …
yongtjunkit
post Sep 11 2021, 11:59 AM

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QUOTE(Xaser_3 @ Sep 10 2021, 03:52 PM)
8 months is an awful long time to wait but nevertheless you finally got your VoLTE activated.
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QUOTE(p4n6 @ Sep 11 2021, 01:11 AM)
Same thing as to say the complaint is not working …
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They just keep redirecting me to their CS line instead of resolving it


youngwolf2k
post Sep 20 2021, 04:44 PM

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QUOTE(brandonkl @ Aug 17 2021, 11:44 AM)
I just called Maxis and spoke to their Network department. The guy in the Network department activated my VoLTE immediately... all in less than 10 minutes. Mine is multisim account.

So, the key is ask and select "Technical and Network" department. Don't speak to the customer service.. their standard reply will be "VoLTE will be activated in stages. Please wait"
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Can you still swap the primary and secondary profiles in your MultiSIM eg change the primary device to secondary and change the secondary device to primary after the VoLTE activation?

Eg if your primary device is an iPhone XS and you wanna make your backup/secondary iPhone X as the new primary device (and changing the iPhone XS to secondary device)
p4n6
post Sep 21 2021, 12:29 PM

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QUOTE(youngwolf2k @ Sep 20 2021, 04:44 PM)
Can you still swap the primary and secondary profiles in your MultiSIM eg change the primary device to secondary and change the secondary device to primary after the VoLTE activation?

Eg if your primary device is an iPhone XS and you wanna make your backup/secondary iPhone X as the new primary device (and changing the iPhone XS to secondary device)
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Heard will have issue
youngwolf2k
post Sep 21 2021, 04:08 PM

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QUOTE(p4n6 @ Sep 21 2021, 12:29 PM)
Heard will have issue
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With my limited knowledge, yes that is what I heard as well laugh.gif
youngwolf2k
post Sep 23 2021, 04:59 PM

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QUOTE(p4n6 @ Sep 21 2021, 12:29 PM)
Heard will have issue
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Are you able to swap the profiles in your primary/secondary profiles on your primary/secondary devices lately via USSD? The USSD menu (via *100#) for the option "6 MultiSim 1 Line" and in mine it is stating "This service is currently unavailable" shakehead.gif

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