This post has been edited by gotgiant: Jan 25 2017, 12:05 AM

If this is true really fucuk TMNET

Is that for all streamyx user or certain only?

Wat to do when u dont have unifi.....

Cukur my unifi free upgrade to 50m 😂

i think all.


because not all area supporrt 8mb

damn sad sia only RM10 cashback for one year LOL whereas other people get literal change world speed upgrades.

dont cukur too much

coz time user lol-ing at unifi user since ....

Streamyx user is tm punching bag. Unless mobile telco offering unlimited fibre, we are screwed. I notice even mobile telco is building their own fibre network.

Lahanat la
7 years still my home cannot upgrade beyond 1mbps

sigh... streamyx customer dianaktirikan

Fuk dis

im gonna spam najib and other politician facebook about this, remind them about budget 2017

suprise suprise...

Don't worry. Ur not alone. Memang TM bodo baghal.. They should consider the extra income they would get from customer upgrades if they bothered to upgrade their infrastructure for streamyx. If hard to upgrade from streamyx to unifi, atleast improve la the damn streamy availability speed.

This post has been edited by CTU: Jan 25 2017, 12:19 AM

stimx got throttle no need so fast lo

Anyone check yet
Right now 25th already

How to ke arah negara maju if internet kenot laju than a siput!?

streamyx user will laugh at unifi user
when tm apply max bandwidth

wat?lol

Streamyx? Which year are you living now?

It's time for 4G LTE to shine now. Use mobile wireless broadband pls

If you live where i am mobile signal hardly work here.

Can only depend on tmnet

Nothing still show please come back at 25th to check

Eh? Nuraini lagi?

Ignore that support chat.
Let just say I got few "experiences" with that support tech.......
Very incompetent.

Nuraini doesn't even know what is IPV6.

tunggu office hour lol

typical boleh land company

luls

a bot or a person?

A very incompetent person.


For the past few months when I complained about my borked IPV6 connectivity, I kept getting this particular useless techinician at live chat.



1) We don't support IPv6 yet (Then I redirect them to TM official announcement on IPv6 full implementation)
2) We only support IPv6 for business class subscribers (I redirect them to TM official announcement again saying it is implemented for residential users as well)
3) We couldn't find anything wrong with our network. (I told them I use TM official modem/router with explicit IPv6 support and it is setup correctly)
4) Your configuration maybe faulty. (I told them I tried using Bridge mode as well and yet the windows dialer indicated public ipv6 prefix address being allocated, just without any ipv6 internet connectivity, tested using PFSENSE and microtik router stuff too)
5) Your windows firewall maybe blocking the access. (Impossible my android phone also cannot access IPv6 internet web server?)[I]

Requested the idiot to reopen my report, keep on saying cannot.
Then I request her to copy paste my original report and make new report, that idiot straight away disconnect from live chat.

what do you expect from vads

So...for remaining time when my reports were "closed" without my acknowledgement.......the moment the live chat is connected to Nuraini, I will straight away close the windows and reconnect until I am assigned with other support technician.

Note: My ipv6 still borked since october 2016.......

please do so, let them know

give tm pressure

that's why

very unfair.

why dont you call them

or escalate this issue screen shot the converstation with CS

to MACC

I even got MCMC report active since beginning December 2016, not like it does anything.

lol vads, no wonder...


should continue complain, since u know better than online technician, u should request talk to more competent fellas

push thru and give them a harder time, not let them take money only....

F**k you to your face from TM, to Streamyx users.

I managed to reduce my bill to RM68/month for 1Mbps after countless complaint to SKMM, been paying RM110/months for almost 8 years.

This post has been edited by WiLeKiyO: Jan 25 2017, 01:02 AM

so u won against TM, that's impressive

the rest of us might just keep footing the bills every month....

how did u do it? on what ground u made ur complaint and SKMM ruled in favor of u, and TM abides accordingly?

somepeople pay 177 for 10mb

some 159

sohai tm

25th already, mana suprise i??

[attachmentid=8437268]

this is the suprise since new year

unifi 10

I actually demand a free upgrade, but my area only support to up to 1Mbps, so they reduce my bill from RM110 to RM68.

Very tiring process, from TM > MACC > SKMM. Took me about 2 months time.

You do know some customer are paying RM88/month for 4Mbps right?

VADS (TM subsidiary) who handles the call Centre, train their staff's to be incompetent.

My cases normally escalate to managerial level or like on Monday, until operations manager. I tried the thank you surprise thing, it says my account has an outstanding. So I called the billing team and asked if my Account has any outstanding, obviously no is the answer. I was just asking to get the info from the agent's mouth.

Then I told him the problem, he said I have to refer to promo/sales team. And here comes the problem, the sales and promo team will push you back to billing team, that is for sure because they will tell you "your Account got any problem have to refer to billing" and this son of a biatch kept telling me it's nothing to do with billing. Got so pissed off terus ask him to get his manager on the line. Plus I shouted at him and he threatened to end the call. FYI a customer service agent can only terminate the call if they are cursed at. Policy applies throughout any call centers in the world.

An angry and irate customer doesn't warrant you the right to end the call. I screwed him for threatening to end the call. Ass hole.

Seriously VADS is rubbish.

Any VADS staff reading this: fuck you. To the trainer, sila meninggal. Full key mark trainer my ass. Don't even know how to train your staff's to take ownership. If I get the chance to meet the HoD for VADS from penang, Malacca, ttdi, Johor and Sarawak, all of them gonna get some fine screwing from me. All incompetent bastards.

Tak gembira i said this? Review all your calls. No problem with the call? Let me teach u how to do your job. Bodo HoD and trainers.


/end rant.

This post has been edited by patienceGNR: Jan 25 2017, 01:24 AM

if they offer strimik customer migrate to webe and can use usb dongle, oklah

Soooo they plan they sell Webe 4G ah?

Special plan for Melaka right?

RM88 for 4M is student special promo i think

maybe also got other reasons to eligible to apply


i am glad that u succeeded

u proved that consumer is not easy to be bullied

maybe other people still pay rm110 for 1M, but if they really want , they could still demand bill reduction like u

tm is like scammer u know, many consumers subscribe like that, buta buta pay each month...

gosh u paid rm110 for 8 years

time for LOD

u also use streamyx meh?

but yeah if u r able to meet and inform the HODs, u should reflect the problems to them...

they all need improve...

now this LOD is hot in kopitiam topic

Staffs don't need to improve, the bloody management has to. Given the chance, they'll all kena tampar by me. Wankers sit there shake legs. I doubt they really went through the stats of their call centre. Or rather, did the quality assurance/service quality team report or generate proper complaints/feedback on their staff? In other words, are those (service quality) people covering every staffs ass so that it looks like the whole call centre is performing well?

I wonder how their audit even gave a pass to such horrible call centre. Yes, call centres also have audit, unrelated to $$$$ but may not apply to all call centres.

and no, I am using unifi. But mainly Maxis fibre... I have another place of my own. Unifi is my parents place.

This post has been edited by patienceGNR: Jan 25 2017, 01:51 AM

I was demand to change my plan to this, they said I'm not eligible, then said my area does not support 4Mbps and give me discount instead.

kesian streamyx user, while seeing unifi user enjoying high speed, streamyx user cannot do anything, instead rant here or rant at call center.

Kesian

if they do this i will cut on spot.

wabe basically just p1 in disguise..

0326014000

Tm no.

keep calling me since last week

asking me to join webe

Hahahahahahahahahahahahahahahahahahahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha..

FUCK!

btw...


This post has been edited by craxors: Jan 25 2017, 08:36 AM

deym screamyx

is this still available? I pay 60per month for 312kbps

so... there's no free upgrade from 4mbps to 8 mbps???

So how to apply those free option ?

fak steamyx

Fuck TM

still showing get back on 25 Jan

Fuck tm
Fuck monopoly

thanks tm, i'll just bend over while you fuk me in the ass

/s

how to get this?

promo ended? didn't see in tm web

wow

sifu, create a thread to teach people how you do it

Same, still waiting for 2mbps port.
And Ayam paying 110 +GST

me me me...

RM88 for 4mbps, sbb new house not unifi covered yet, so have other line used for some other business. Max family income 4k to apply for this, and locationa nd time based, kalau dia ada open promo, then baru ada.

Family income 4k, haha! We all 20k bah, so buat some photochopped payslip.

i already 68 for 1 mbps since 2007.

lol

thats you bro i got 68 for 1mbps only 3 years back for a business line.

But ppl nowadays still pay RM110 for 1mbps, WTF TM?

Can get upgrade to 4Mb with additional RM20

Goto Everyone Connects TM FB and fucuk them up... I did liao

Thank you TS...
ayam nearlee didnt get that Upgrade to 100mbps
Was suspicious of the suprise gift email ..lol
Thought TM was doing DATA mining.

Need to find loop hole. But its been covered back then.

I tried the mentioned 4mbps but port not supported. Max 2mbps. But not necessary.

Now downgrade to 358kbps for 38 per month. Because rarely go back now. And in klang I have 30mbps Unifi. If go back hometown, there got NJOI and 384 kbps still can use. Dota 1 also can lol.

Now only realize I am way ahgead of people 10 years lol.

so fast... 2007 to 2017 ad.

Wow...

I was the first batch stimix user in 2005 lol.

back then 384k WOW SPEED, SO FAST!

Other ppl subscribe ISDN 128kb pun the year before kira respek laa, but after stimix , 384k godlikeeeee

...god damn i feel old...

btw, in 2007, I got a free HP mini from TM also which tied to the 68 1 mbps. lol Now still using.

Gosh, I think I king liao in this thread lol.

I am young but, still times really flies...

I am from 1515 - 1525 - 256 - 384 - 512 - 1mb - 5mb - 30 mb

lol literally grow with TM.

This post has been edited by [Ancient]-XinG-: Jan 25 2017, 09:31 AM

Fren, define young...

You think most ppl here 30+ ka, mostly ppl are less than 24 years old kids.

most likely 40+ AND retiree also lurker here. LMAO.gif.

This post has been edited by buraqdunia: Jan 25 2017, 09:35 AM

-
double post.

This post has been edited by buraqdunia: Jan 25 2017, 09:36 AM

50 - 50 la...

I know here most are professionals and I am just 20+ lol

Potong je lar

Nearlee

streamyx start since 2001

i still remember when i start working on 2003 i subscribe streamyx 512kbps and not long later free upgrade to 1mbps.

I'm using 8mbps Streamyx
Can get what r?

Same. Mine since 2006 already 1mbps, cannot upgrade. My sinlings play YouTube incant load Facebook already. Lahanat TM

Oh is it...

Like that I think maybe that time pahang slow.

I remember will in 2003 still using 1515.

at least reduce the price!!!! fakkkkkkkkkkkkk


some pay 140 for 8mbps

i pay 160..

faker...not fair!!!!

Hopefully price drop if no speed upgrade......... I know wishful thinking......

for that price,

can get digi 110 (25gb weekday + 100gb weekend 4g) faster and more value for money than shitmix

use phone hotpsot or buy mifi.

say no TM overcharging

rather than let everybody screw them, why tm dun just standardize all upgrade no need apa register surprise

inb4 orang tak mintak kenapa nak bagi

NIAMA MINE STILL STUCK AT 1MBPS

True but shit is tie to bloody contract.
DiGi or any mobile data also like sampah, unstable. Fukken dangerous when u perform online banking.

yup

probably that time still not expand nationwide

mine at petaling jaya

Finger crossed
Currently I'm paying rm130 for 8mbps

need to bash tm