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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!

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kaizer_x
post Jan 25 2017, 09:25 PM

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anyone experiencing slow unifi speed today in penang? I'm only getting below 10mbps for 30mbps speed on both speedtest & tm speedometer
kaizer_x
post Feb 8 2017, 11:42 PM

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QUOTE(arslow @ Feb 8 2017, 11:23 PM)
So they change everything?

Did u have to pay for it?
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If no more warranty, u got 2 option:
1. Pay for the new devices
2. Renew contract for another 2 years

P/s: extra rm50 will be included in bill since technicians need to come to ur house
kaizer_x
post Feb 9 2017, 02:10 PM

On my way
****
Senior Member
638 posts

Joined: Feb 2009


QUOTE(noobandroid @ Feb 9 2017, 01:57 PM)
im gonna try to fool the noob tm technician into changing my tin can to the tplink archer 1st, if didnt succeed, then i find alternatives brows.gif
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they will change it but with the price u have to pay or renew contract. No need to fool them as they already know people want to change it. Unless ur device is in warranty then, u can get it for free
kaizer_x
post Feb 9 2017, 05:26 PM

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QUOTE(aa123aa @ Feb 9 2017, 04:58 PM)
I am currently on unifi 30mbps with ruby pack (promo) -RM179 per month. Just saw that on the website (occ.unifi.my) under 'my sevice' tab, there is an option where i could remove the ruby pack which cost me freaking rm30 everymonth. Is that true that i could reduce my current package to RM149 per month? Will i be penalised on that i do so, coz i dont even watch the hyptv at all.

**Just subcrised to unifi Nov last year, so 1 year contract duration still valid.

Another thing is that, am I still entitled for the upgrade to 50 mbps if i do so? FYI, I already accepted the speed upgrade, but yet to receive any sms from tm. Wondering when could I get my speed upgrade.><

Any advise? tq.
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correct me if i'm wrong other sifus.
Usually in occ website you can just add on by yourself. To remove or unsubscribe, u still need to contact TM even the option is available in occ
kaizer_x
post Feb 12 2017, 03:14 AM

On my way
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Senior Member
638 posts

Joined: Feb 2009


QUOTE(solsekuin44 @ Feb 12 2017, 12:52 AM)
Mine went kaput too.. (dlink l7 router, from 2014)
Around 10pm just now ;'( called 100, talked to the operator and found out that my warranty for all 3 devices-router, phone, hypp tv box ended last week.

What's the best, affordable router available?
If I were to get it replaced by unifi, have to pay rm200/250?
Don't remember much, haha
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If you're still planning to use unifi for the next 2 years., just ask tm to change all unifi equipments and renew contract. Save money and get new equipments

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