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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!
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nikrizal
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Feb 26 2017, 12:02 PM
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QUOTE(JohnLai @ Feb 26 2017, 11:17 AM) So...the problem.....28Feb is only two days away....is there any chance for TM to come over for unifi installation  before the due date? Only possible if you know in person someone in local TM Point & respective contractor....
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nikrizal
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Feb 26 2017, 07:45 PM
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QUOTE(soyusa @ Feb 26 2017, 05:59 PM) How about RM199 for 100mbps!
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nikrizal
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Feb 27 2017, 07:05 AM
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QUOTE(fruitie @ Feb 27 2017, 03:56 AM) Super tired, just settled down. I'm in Mumbai now. Malaysia's Internet connection is far faster.  I miss my UniFi, I miss my LTE.  Enjoy your stay & please survey price of IT products there
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nikrizal
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Feb 27 2017, 11:00 AM
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last few days no more news about upgrade..anyone?
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nikrizal
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Feb 27 2017, 11:25 AM
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QUOTE(shoteye04 @ Feb 27 2017, 11:14 AM) I'M not even wait 1 minute to restart modem just seconds and my speed is good That's right...maximum shutting down 20 seconds are all needed for the speed change.
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nikrizal
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Feb 27 2017, 01:37 PM
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QUOTE(wykl @ Feb 27 2017, 01:28 PM) managed to get 41 at top... i called TM and now waiting for them to check .. lol Better get less than 80%, than you have strong case, that was what happen to me when my upload only 13mbps (should be at least 16). They adjusted the speed, now the upload always >20mbps
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nikrizal
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Feb 28 2017, 05:06 PM
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QUOTE(kebeckham7 @ Feb 28 2017, 04:07 PM) anyone from Kelantan Terengganu and Pahang got the upgrade....no news from this region yet?> nope...just prepare for the worst! Kelantan was the last to get unifi, most probably the last to be upgraded!
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nikrizal
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Feb 28 2017, 05:14 PM
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QUOTE(Mazda9 @ Feb 28 2017, 05:11 PM) Any 50mbps plan users got their free upgrade to 100mbps already? I remembered one claimed got 100mbps upgrade
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nikrizal
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Feb 28 2017, 05:16 PM
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I got internal info. Currently one department handle the upgrade process. If there are many complaints from the customer about delay in upgrade, they'll ask other TMPoint nationwide to assist them. So, should we complain?
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nikrizal
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Feb 28 2017, 05:26 PM
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QUOTE(AMDAthlon @ Feb 28 2017, 05:19 PM) I also didnt get yet. But i think the reason it is slow because moving from 50-100 may require new equipment which require them to send their contractor to customer premises. Whereas 30 to 50 does not need anything at all. I guess la  Only some need new equipments...
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nikrizal
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Feb 28 2017, 07:10 PM
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QUOTE(Mel H @ Feb 28 2017, 07:01 PM) I just installed my Unifi today. What should I do eh for the free upgrade? You're lucky man got it installed on the very last day! Certainly elegible for the upgrade!
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nikrizal
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Feb 28 2017, 07:17 PM
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QUOTE(Mel H @ Feb 28 2017, 07:11 PM) I entered all the details, but apparently my details is incorrect. Pretty sure I entered the correct one. Even if you unable to complete the information, the default exercise is that you'll get your unifi upgraded:)
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nikrizal
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Feb 28 2017, 07:51 PM
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more internal info:
Apparently they have technical issue for the upgrade, my unifi was planned for the upgrade in February but looks like they have issues for 50 to 100 upgrade.
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nikrizal
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Feb 28 2017, 08:38 PM
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QUOTE(jusbella @ Feb 28 2017, 08:01 PM) Hi Nick, so 20 to 50 will take place on March? sorry I have no details about 20 to 50, I assume it should be next on the list after 30 to 50 This post has been edited by nikrizal: Feb 28 2017, 08:56 PM
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nikrizal
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Feb 28 2017, 10:41 PM
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QUOTE(arslow @ Feb 28 2017, 09:24 PM) So...will it be on march then?  I hope!
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nikrizal
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Mar 1 2017, 08:49 AM
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Its their system mistake/bug. You all will definitely get the speed upgrade
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nikrizal
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Mar 1 2017, 04:46 PM
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QUOTE(LcBoy135z @ Mar 1 2017, 04:28 PM) Done report and get case numbers about upgrading FREE SPEED issues. please report too who have the problem.. call / tmchat  Great!Please lodge as many reports as possible regarding the upgrade exercise, be it the delay or other issues.
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