^^ very common receive this kinda sms just to prevent any complaint.

Sek U9 S Alam

Nope it's been working very well, very little downtime

Maintenance was done 2 mths back, it was done very well with no interruptions

Not too sure abt that

Anyway am away till this Sunday

Initially after new installation of Unifi, i can get quite constantly speed at around 30mbps..
Since last year, speed become 28mbps but the ping response still less than 15ms.

Few weeks ago, getting high ping and up to now, the ping can be up to 200ms. The lower i got is around 48ms.

Based on my analysis if I got the ip range:

118.XXX.XXX.XXX - Ping ~ 150 ms, DL ~ 20mbps
124.XXX.XXX.XXX - ping ~ 100 ms, DL ~ 22mbps
175.XXX.XXX.XXX - ping ~ 50 ms, DL ~ 28mbps

Before, no matter which ip range i got, i can still get the the ping response of 15ms.
Anyone here can advise what is going on here ?

^^ call TM to reset port. maybe your port is far away from the main.

Good luck~ and show us your speed...

Hi guys. 100mpbs here. Only got 2 choices. One is there stupid jambo pack (1 year free sub) and two is there stupid webe with charges.

This is so unfair. Plan yo downgrade to 30mbps next week. I dont care about the price now. Fed up with all this nonsense. We have a liar leading us but we all still applied Tak apa lah attitude. Sad.

Why plan to downgrade to 30Mbps unable to fully utilized 100Mbps?

Hey bro I check and I have the C5 V2. How do I backup the existing TM version firmware since in tp link website don't have tm version.

Price wise. 100mbps suppose to get 50mbps price. Thats what been told my TMpoint Damansara Manager

What special about TM version? Just look normal for me. I just did backup as usual n upgrade.

Complain to MCMC about this ..ask Unifi to upgrade future 200Mbps for u free than.

I am asking how do I backup the current firnware haha. Nothig special just if the new firmware update got problem, I can revert back to tm version.

I thought you should downgrade to 50mbps in order to get free 100mbps upgrade

So do you have any insider news if the first batch already have their speed upgraded?

jz install unifi 30mbps today. but it did not gv the promotion upgrade plan from 30 mbps to 50 mbps. is it because i sign up the plan with the authorize dealer that dint gv the promotion package?

Confirmed not entitled? Who told you this?

You need to register for the upgrade through the thankyousurprise page.

The earliest this afternoon, but for sure it'll happen this week!

So any insider news for your own account? When will it be upgraded?

guys do u know whats the best signal value for unifi mine has been having disconnection issues lately today tm came said signal to high now its at 22 any idea what number it should be in?