Dear Unifi User,
I'm using a TM unifi 50Mbps plans
I bought a wireless router not from TM and request reset password to use new (Asus Brand) wireless router,
I have reset twice,but still unable to use the new router.
below are the reference number.
Reference No : 1-16973609653
Reference No : 1-16975152008

Tmnet Support recommend me to buy wireless router from them instead then can solve the problem,but i refuse to buy from TM since i bought a new wireless router.
In the end i have no choice to use the TM wireless router (slow and always hang) with the new reset password then finally can access internet.

Previously i was using TP-Link wireless Router due to wear and tear then i replace a new Asus wireless Router, end up i using back the old TM wireless router and suffered.

Does anyone encounter the same issues same as me, kindly advice me how can use my new Asus wireless router without purchase new router from TM.

I'm so desperate about TM services ,if no choice i will cancel the plan .