This is the third time I live chat with tmnet, every time it gave the same answer ( will upgrade June onward , september onward , the last one is end of 2017 ) Cannot tahan already...

Can anyone provide me complain template? I like to email to MCMC

Still same answer from tmnet " expected to be completed in September 2017. However, it will depend on system readiness at your area"

Just now log file to MCMC, hope will work...

It exactly same situation like mine

" Status: Investigation
Tarikh / Date: 29/09/2017 - 10:54 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Haleza Customer Service Telekom Malaysia
Status: Investigation
Tarikh / Date: 29/09/2017 - 10:54 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Haleza Customer Service Telekom Malaysia
Status: New
Tarikh / Date: 29/09/2017 - 08:54 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:


Cannot tahan already , yesterday i complaint to MCMC

"Is that telekom malaysia take any action for my issue ?

Since there is no feedback from them, i might terminate the service from Telekom, very disappoint for their efficiency to handle the case"

Today telekom people call me , arrange this Sunday to upgrade and replace modem.

I like , need complaint banyak baru take action.

This post has been edited by wong_86: Oct 13 2017, 04:02 PM

Today TM installer come to install new ONU and D-link 850L, the old ONU they didn't take back although is the same model HG8240W.
Nothing is special just download speed increase from 6MB to 12-14MB per/s as expected. Sometimes I feel the speed is too much for average home user lol....pay RM250 for 100mbps....

Some test result different country at peak time.



This post has been edited by wong_86: Oct 15 2017, 08:49 PM

110MB/s 1gbps also lose.... it should be 110mbps or 12-13MB/s