QUOTE(GuyM @ Jul 28 2017, 08:45 PM)
Finally received my upgrade from 30 to 50 after filling complaint to SKMM last 2 weeks
bro, your house landed or apartment? TM Thank You Surprise, screw you surprise
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 Jul 31 2017, 02:57 PM
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#1
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274 posts Joined: Jan 2005 
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Jul 31 2017, 05:30 PM
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#2
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274 posts Joined: Jan 2005
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QUOTE(GuyM @ Jul 31 2017, 04:11 PM) Landed I guess landed can get free upgrade without any problem. Mine stuck at 30 only. Ask CS why cannot upgrade, they said my infra cannot support  I just wonder is it true old copper line cannot upgrade to 50 line, or they just create excuse only. Sighhhh |
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Jul 31 2017, 11:53 PM
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#3
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QUOTE(w'lock @ Jul 31 2017, 09:44 PM) just got upgraded to 50 today Bro, may I know if you make noise and complain kow kow before they upgrade to Unifi 50? Or you do nothing but suddenly got SMS from TM about the upgrade? I think I already complain more than 5 times to TM. But the answer still same, building can only support Unifi 30 only. Sighhh and mine is old ( more than 15 years ) apartment with copper line.started with VIP5 package and last time when I want to upgrade to VIP 20 they said it can't be done due unable support speed . |
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Aug 1 2017, 09:18 AM
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#4
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QUOTE(isr25 @ Aug 1 2017, 06:32 AM) Yours is copper, not fibre right? At high rise buildings, the statement can only support up to 30mbps is true with their current technology. Other parts of the world able to give higher speeds, but not with current TM infra. But during the thank you surprise, did it tell you able to upgrade to 50mbps? Yes, my apartment still using Copper not fiber. So i believe TM standard response to all all high rise using copper max, speed can get only max 30mbps. But weird thing is that some high rise using copper line got the 50mbps upgrade During the Thank You Suprise period, TM only offer me Jumbo Pack and Webe plan. All this while haven't use HyppTV at all and now they want to offer me Jumbo Pack. Haihhhh. Somemore, Webe plan, what is the point getting it when you have Unifi at home and handphone when you on the move. I didn't take any of the offer until now the Thank You landing page has been taken out from their website  |
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